Joshua Moe
Minneapolis,MN
Summary
Passionate and dynamic Food & Beverage Professional with over 10 years of experience, specializing in leadership, operational excellence, and team development. Throughout my career, I've held progressive leadership roles, honing my ability to drive business success while maintaining a strong focus on team engagement and satisfaction. Over the last 3 years, I've successfully managed multi-concept locations, ensuring operational consistency, continuity, and exceptional guest experiences. I've developed a unique leadership style that fosters trust, motivates teams, and aligns with the broader goals of the business, driving both growth and long-term success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage Member Services
Private Country Club
09.2023 - Current
- Lead, motivate, and manage a team of up to 90 staff members across four distinct service areas: pool concessions, beverage cart service, banquet events, and restaurant operations
- Plan, organize, and execute high-end, luxury events such as wine dinners, bourbon pairings, cocktail classes, pop-up experiences, and exclusive member dinners
- Ensure the highest standard of service across all touchpoints for club members and their guests
- Lead recruitment efforts, onboarding, training, and retention for all service areas
- Maintain Profit & Loss (P&L) accountability for the service areas, ensuring budget targets are met
- Oversee purchasing and inventory control processes to ensure efficient operations while minimizing food and beverage waste
Director of Restaurant and Room Service Operations
INTERCONTINENTAL MSP AIRPORT HOTEL
09.2022 - 09.2023
- Managed all aspects of three distinct restaurant concepts, along with room service operations
- Financially responsible for overseeing a $6M+ annual food and beverage book
- Led a team of 36 front-of-house staff, 18 back-of-house staff, 4 managerial/supervisory staff, and 4 coffee shop staff
- Developed and costed menus for multiple outlets, with a focus on profitability and guest satisfaction
- Managed recruitment, training, and development of all staff
- Left due to company-wide downsizing
Beverage Operations Manager
New Punch Bowl Social
07.2021 - 10.2022
- Managed every aspect of a large scale beverage program in a high sales volume environment
- Scheduled and managed a team of 45 staff within the beverage department
- Coordinated with the sales department on large scale, sometimes full venue, events
- Leaving this position due to lack of integrity as it pertained to promises being made when I took the position
General Manager
Premier Hospitality
11.2017 - 07.2021
- Promoted from Assistant General Manager to General Manager in recognition of leadership and operational success
- Managed and executed key metrics related to COGS, labor costs, RTI projects, operating budgets
- Played a critical role in the development and implementation of take-out programs during COVID-19
Food Service Department Manager
Fresh Thyme Farmers Market
08.2015 - 01.2018
- Managed a team of 15 staff members in multiple departments
- Maintained department standards as it pertained to health, cleanliness, service, and appearance
- Implemented all company changes in policy and procedures
- I began in mid July 2015 as a department supervisor
- Promoted to department manager in August 2015
Emergency Trauma Technician
Saint Cloud Hospital
04.2012 - 04.2015
- Assisted in the treatment of incoming emergency room patients
- Monitored at-risk patients ensuring the safety of both the patient, and staff
Education
Bachelor's degree -
Business Management
High school diploma or GED -
Eastview High School
Apple Valley, MN 06-2011
Skills
- Beverage Program Development
- Beverage Purchasing
- Event Planning
- Revenue management
- Project Scheduling
- Schedule Management
- Labor Cost Analysis
- Order Entry
- Restaurant Management
- Sales Management
- Strategic Planning
- Purchasing
- Budgeting
- Recruiting
- Culinary Experience
- Banquet Experience
- Food Service Management
- Inventory
- Business Development
- Forecasting
- Food Safety
- Catering
- Operations Management
- Luxury Hotel experience
- Inventory Control
- Profit & Loss
- Office Management
- Guest services
- Pricing
- Menu Planning and Development
- Training
- Kitchen Management Experience
- Vendor negotiation
- Recipe creation
- Cost reduction
- Food presentation
Certification
- WSET Level 1 Spirits Certification, Present
- WSET Level 2 Wine Professional, 02/01/23 to Present
- ServSafe - Alcohol Service
- Food Handler Certification
- Driver's License
- Bartender License
- ServSafe Food Protection Manager, 09/01/19 to 09/01/24
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Assessments
- Food service: Customer situations, Proficient, 08/01/24
- Business math, Proficient, 03/01/22
- General manager (hospitality), Proficient, 09/01/20
- Management & leadership skills: Planning & execution, Proficient, 07/01/23
- Food safety, Proficient, 03/01/22
- Management & leadership skills: Impact & influence, Proficient, 07/01/23
- Supervisory skills: Motivating & assessing employees, Proficient, 03/01/22
- Customer focus & orientation, Proficient, 08/01/24
Timeline
Director of Food and Beverage Member Services
Private Country Club
09.2023 - Current
Director of Restaurant and Room Service Operations
INTERCONTINENTAL MSP AIRPORT HOTEL
09.2022 - 09.2023
Beverage Operations Manager
New Punch Bowl Social
07.2021 - 10.2022
General Manager
Premier Hospitality
11.2017 - 07.2021
Food Service Department Manager
Fresh Thyme Farmers Market
08.2015 - 01.2018
Emergency Trauma Technician
Saint Cloud Hospital
04.2012 - 04.2015
Bachelor's degree -
Business Management
High school diploma or GED -
Eastview High School
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