Joshua Mojica-Rivera
Jacksonville,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Lead Bartender
Kava and Company
03.2024 - Current
- Kept detailed inventories and notified management of ordering needs.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Manager
Wildcrafters
12.2022 - 03.2024
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Manager
Kava And Company
03.2022 - 12.2022
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Lead Bartender
Green Turtle
12.2021 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Bartender
Island Root Kava Bar
02.2020 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
Florida Atlantic University
Boca Raton, FLSkills
- Productivity Performance
- Sales and Marketing
- Verbal and Written Communication
- Issue and Conflict Resolution
Additional Information
Yhang Quintero - Owner of Wildcrafters
+1 (904) 405-7275
Giovanni Bommarito - Owner of Kava and Co
+1 (586) 615-3335
Maggie Cornelison - Owner of Green Turtle
+1 (706) 581-4362
Michael Howard - GM of Island Root
+1 (772) 708-2689
Timeline
Lead Bartender
Kava and Company
03.2024 - Current
Manager
Wildcrafters
12.2022 - 03.2024
Manager
Kava And Company
03.2022 - 12.2022
Lead Bartender
Green Turtle
12.2021 - 03.2022
Bartender
Island Root Kava Bar
02.2020 - 12.2021
Florida Atlantic University
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