Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joshua Moore

Las Vegas

Summary

  • Dynamic Service Supervisor at Alliance/Greystar for almost 7 years, with proven expertise in team supervision and facilities maintenance. Enhanced operational efficiency through quality control and effective emergency response. Skilled in HVAC systems, Pool maintenance, and vendor relationship management, consistently achieving high standards in property maintenance and staff development, ensuring exceptional service delivery and client satisfaction. If your looking for an energetic, team working, hands-on Maintenance Professional, that prides themselves on exceptional work, I am your guy.

Overview

26
26
years of professional experience

Work History

Service Supervisor

Alliance/ Greystar
04.2020 - Current
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Ensured all Leo24/7 tasks are completed to include inspections, and pool monitoring.
  • Monitor onsite pool and chemical balancing.
  • ensured turns are to company/ industry standard.
  • Maintain property's curb appeal excellence.
  • Excels in ensuring team members benefit from hands on training in efforts to implement Greystar core values.
  • Ensures shop and equipment and accounted for and are maintained at all times.
  • Contributes ideas for renovations and new projects for the site.
  • Proficient in Yardi, and Microsoft outlook systems used by Greystar.
  • Familiar with Site Pro used for site inspections.

Journeyman Carpenter

Independent Contractor
01.2000 - 12.2025
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
  • Installed and repaired woodwork, millwork and cabinetry.
  • Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.

Renovation Technician/ Service Technician

Alliance
12.2019 - 06.2020
  • Enhanced overall project efficiency through expert usage of power tools, hand tools, and various construction equipment.
  • Adapted quickly to changing client preferences during renovation projects, demonstrating flexibility and commitment to meet their needs.
  • Implemented quality control measures during renovation projects, ensuring all work met or exceeded industry standards.
  • Ensured daily work orders were complete within a 24-48 hour time period.
  • Experienced with working with HVAC units, plumbing, and appliances.
  • Ensured safety compliance on job sites by adhering to OSHA regulations, leading to a decrease in workplace accidents.
  • Worked closely with team to ensure property's curb appeal is to company standard at all times.
  • Inspected equipment to diagnose operational issues.

Store Manager

Ace Hardware
01.2015 - 01.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Journeyman Carpenter (Owner)

Finish First
01.2009 - 03.2010
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
  • Installed and repaired woodwork, millwork and cabinetry.
  • Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
  • Maintained business financials.
  • Oversaw business processes and ensured staff was performing daily duties.
  • Worked to secure new clients to increase business revenue.
  • Maintained a high level of service to ensure the return of customers.

Education

CPO Recertification

Certified Pool And Spa Operator Certification
Las Vegas, NV
03-2025

GED -

State of Nevada Department of Education
Las Vegas, NV
09-2005

Scaffold Erector Qualification- Welded/Frame

Carpenters International Training
Las Vegas
01-2016

Certificiate of Completion- OSHA 10

OSHA 10 Training
Las Vegas NV
09-2009

Carpentry

United States Department of Labor
Las Vegas
03-2006

Journeyman's Certification

United Brotherhood of Carpenters And Joiners- USA
Las Vegas NV
12-2005

Skills

  • Team supervision
  • Facilities maintenance
  • Maintenance recordkeeping
  • Preventive Maintenance
  • Work order management
  • Plumbing repairs
  • HVAC systems
  • Vendor relationship management
  • Quality control
  • Pool maintenance
  • Emergency response
  • Staff management
  • Risk assessment

Accomplishments

  • 2019- All- Star Service Associate for Alliance
  • 2020- Service Supervisor of the Year 299 units and below.
  • 2024- Curb Appeal Award
  • 2024- Regional Core Value Award

Timeline

Service Supervisor

Alliance/ Greystar
04.2020 - Current

Renovation Technician/ Service Technician

Alliance
12.2019 - 06.2020

Store Manager

Ace Hardware
01.2015 - 01.2018

Journeyman Carpenter (Owner)

Finish First
01.2009 - 03.2010

Journeyman Carpenter

Independent Contractor
01.2000 - 12.2025

CPO Recertification

Certified Pool And Spa Operator Certification

GED -

State of Nevada Department of Education

Scaffold Erector Qualification- Welded/Frame

Carpenters International Training

Certificiate of Completion- OSHA 10

OSHA 10 Training

Carpentry

United States Department of Labor

Journeyman's Certification

United Brotherhood of Carpenters And Joiners- USA

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