Joshua Moore
Saela Pest Control
Independence,MO
1
Certification
15
years of professional experience
Dynamic Service Manager at Saela Pest Control, skilled in culture development and high-quality customer interaction. Proven track record in staff motivation and productivity monitoring, leading teams to exceed performance goals. Adept in supply procurement, ensuring operational efficiency while maintaining a positive experience for both customer base and employees in all of work history. Licensed Commerical Applicator.
Work History
Service Manager
9 Years 2 Months- Trained service specialists in field and office on quality service, creative problem solving, sales techniques, and effective customer interactions.
- Organized daily dispatch to maximize route efficiency, enhancing revenue generation and commission payouts for service specialists.
- Practiced and trained daily on safe pesticide use to ensure compliance with legal standards.
- Organized and tracked all product within branch, and lead record keeping of all work vehicle maintenance and reporting.
- Traveled to other branches on multiple occasions to assist keeping their personal revenue on pace.
Operation Assistant
1 Year- Assisted with documentation for both the bank's staff, and customer base.
- Traveled to operational areas to document loaned and purchased locations for Adams Dairy Bank, ensuring accurate records.
- Organized storage and operating areas of onsite location.
General Manager
2 Years 9 Months- Directed daily operations to achieve high service quality and customer satisfaction.
- Implemented staff training programs to enhance team efficiency and reduce turnover rates.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Fostered a positive workplace culture through effective communication and employee recognition programs.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Ecology Director
6 Years 3 Months- Trained instructors in multiple ecology topics to enhance their ability to teach merit badge classes for scouts at the reservation.
- Led team to educate groups of kids and young adults on environmental science, fostering awareness and understanding of ecological issues.
- Documented records to maintain accurate and comprehensive information.
Education
High School Diploma
Skills
High Quality Customer Interaction
Management Experience
Inventory management
Team leadership
Supply procurement
Customer engagement
Culture development
Certification
Personally Licensed Commercial Applicator in MO
Timeline
Service Manager
Saela Pest Control
08.2017 - CurrentRead More
Operation Assistant
Adams Dairy Bank
08.2016 - 08.2017Read More
General Manager
Sonic Drive In
08.2013 - 05.2016Read More
Ecology Director
H Roe Bartle Scout Reservation
05.2011 - 08.2017Read More
Lees Summit High School
High School Diploma
Read More