Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Joshua Mota

Rio Rancho

Summary

Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success. Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.

Overview

2
2
years of professional experience

Work History

Associate

Catalyst
08.2024 - 01.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.

Associate

HomeGoods
01.2024 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Received incoming merchandise and stored in correct stock locations.
  • Assisted with merchandise stocking and replenishment in backroom and on sales floor.
  • Contributed to a positive team environment by collaborating with coworkers on various tasks and projects in the backroom area.
  • Streamlined the receiving process for incoming shipments, ensuring accurate documentation and timely unloading of merchandise.
  • Assisted in training new backroom associates on standard operating procedures, promoting a consistent level of quality and efficiency throughout the team.
  • Adhered to safety regulations and practiced safe work habits.
  • Maintained a clean and safe work environment, complying with all company policies, procedures, and safety regulations.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Supported loss prevention efforts by adhering to strict security protocols during all backroom operations.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Cook

Wingstop
06.2023 - 01.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Managed opening and closing shift kitchen tasks.

Education

Bachelor of Science - Pharmaceutical Sciences

University of New Mexico
Albuquerque, NM
05-2028

High School Diploma -

Rio Rancho High School
Rio Rancho
05-2024

Skills

  • Service excellence
  • Effective time management
  • Detail-oriented approach
  • Skilled in digital tools and technologies
  • Safety compliance management
  • Strategic decision-making
  • Critical thinking for problem-solving
  • Strong interpersonal skills
  • Courteous and professional
  • Availability for varied schedules
  • Clear spoken communication
  • Collaborative project coordination
  • Efficiency enhancement

Interests

  • Gym Workouts
  • Music
  • Outdoor Recreation
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • I enjoy helping others and giving back to the community

Timeline

Associate

Catalyst
08.2024 - 01.2025

Associate

HomeGoods
01.2024 - 08.2024

Cook

Wingstop
06.2023 - 01.2024

Bachelor of Science - Pharmaceutical Sciences

University of New Mexico

High School Diploma -

Rio Rancho High School

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