Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Joshua Muñoz

New Haven,CT

Summary

Professional hospitality specialist with robust experience in fast-paced environments. Majoring in General Psychology with a minor in Anthropology. Dedicated to supporting the unique needs of individuals and families, I am committed to pursue professional development and making a positive impact in the field of medicine in any way I can. Strong focus on teamwork, adaptability, and achieving high standards. Reliable and flexible with tasks, excelling in communication, organization, and customer service.

Overview

5
5
years of professional experience

Work History

Server Assistant

Gioia Cafe and Bar
New Haven, CT
10.2025 - Current
  • Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
  • Collaborated with kitchen staff to streamline order delivery and minimize wait times.
  • Supported inventory management by restocking supplies and tracking product availability.

Restaurant Server

The Sandpiper
East Haven, CT
07.2024 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order fulfillment and guest satisfaction.
  • Collaborated with kitchen staff to coordinate food preparation and presentation standards.
  • Trained new servers on menu items, service techniques, and restaurant protocols.
  • Enhanced guest experience by proactively addressing concerns and providing personalized recommendations.
  • Led team meetings to discuss operational challenges and share best practices for service excellence.

Youth Soccer Coach

Everson Soccer Academy
Woodbridge, CT
08.2023 - Current
  • I work with Everson and have done different training sessions, with an assistant coach and solo. I would go to Southbury, Hamden, Woodbridge. I have been working towards my coaching license and want to do private sessions.

Crew Member

McDonald's
New Haven, CT
05.2021 - 02.2023
  • I did sports for college and had to leave my job to get ready for pre-season and programs.

Education

High School Diploma -

Wilbur Cross High School
06-2021

Psychology

Southern Connecticut State University
12-2025

Skills

  • Fluent Spanish speaker
  • Trilingual
  • Proficient French Speaking
  • Skilled in Microsoft Word, PowerPoint, Photoshop, Excel, customer service
  • Strongly motivated to achieve higher expectations
  • Utilizes all available resources to achieve results
  • Understand human behavior
  • Committed to excellence
  • Develop innovative plans and solutions
  • Shows professional concern for quality work
  • Perform effectively despite sudden deadlines and changing priorities
  • Display strong emotional control
  • Knowledge in Anatomy/Physiology
  • Fast Paced
  • Work greatly in computer and general technology

Accomplishments

  • National Honor Society
  • French Honor Society
  • New Haven Promise Scholar
  • First Year Research Experience Project (F.Y.R.E) Award Winner

Interests

ELM City Internationals June 2017- 2019 Counselor

- Applying Teamwork

-Able to communicate with many individuals

- Multi-tasker

-Capable of many assignments at once without complication

- Positive influence on younger individuals

SCSU Men’s Soccer August 2021-2025,

- Communication with teammates,

- Excel in training, leading and motivating people

- Show appreciation for contributions and achievements

Timeline

Server Assistant

Gioia Cafe and Bar
10.2025 - Current

Restaurant Server

The Sandpiper
07.2024 - Current

Youth Soccer Coach

Everson Soccer Academy
08.2023 - Current

Crew Member

McDonald's
05.2021 - 02.2023

Psychology

Southern Connecticut State University

High School Diploma -

Wilbur Cross High School
Joshua Muñoz