Joshua Navarrete
Port Orange,FL
Summary
Dynamic and dedicated food service professional with a strong work ethic, honed at Universal Studios Hollywood. Proven ability to deliver exceptional customer service while multitasking in fast-paced environments. Skilled in cleaning and sanitation, with a positive attitude that fosters teamwork and enhances guest experiences. Committed to maintaining high standards and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Text Roller
Goodwill Of Central Florida
Port Orange, FL
10.2023 - Current
- Prepared and served food items according to Wingstop standards.
- Maintained cleanliness and organization in kitchen and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Operated kitchen equipment safely while adhering to health regulations.
- Collaborated with team members to ensure efficient service during peak hours.
Front End Associate
Walmart
Port Orange, FL
08.2023 - 10.2023
- Assisted customers with product inquiries and location assistance, ensuring a positive shopping experience.
- Maintained cleanliness and organization of merchandise displays, enhancing store aesthetics and accessibility.
- Operated point-of-sale systems efficiently, processing transactions accurately to minimize wait times.
- Collaborated with team members to replenish stock levels, supporting inventory management efforts.
- Resolved customer complaints swiftly, employing effective communication skills to ensure satisfaction and loyalty.
- Engaged in training new associates on operational procedures and customer service standards to enhance team performance.
- Monitored sales floor for compliance with safety protocols, contributing to a secure shopping environment for customers and staff.
- Implemented visual merchandising strategies based on company guidelines, optimizing product visibility and appeal.
Cashier
McDonald's
Port Orange, FL
02.2023 - 09.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Monitored inventory levels at the register, assisting in stock replenishment as needed.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Handled cash management tasks, ensuring accurate cash drawer balances at shift end.
- Implemented suggestions for improving service speed, contributing to enhanced customer satisfaction ratings.
- Greeted customers entering store and responded promptly to customer needs.
Food Service Worker
Taco Bell
Port Orange, FL
03.2023 - 04.2023
- Prepared and served food items according to Wingstop standards.
- Maintained cleanliness and organization in kitchen and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Operated kitchen equipment safely while adhering to health regulations.
Food Service Worker
Wingstop
Los Angeles, CA
01.2023 - 02.2023
- Prepared and served food items according to Wingstop standards.
- Maintained cleanliness and organization in kitchen and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Operated kitchen equipment safely while adhering to health regulations.
- Collaborated with team members to ensure efficient service during peak hours.
Food and Beverage Attendant
Universal Studios Hollywood
Hollywood, CA
07.2022 - 12.2022
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and memorable experiences.
- Assisted in preparing and serving food and beverages while adhering to safety and sanitation standards.
- Collaborated with team members to maintain cleanliness and organization of service areas throughout shifts.
- Handled cash transactions accurately, managing point-of-sale system efficiently during peak times.
- Adapted quickly to changing priorities, demonstrating flexibility in various roles within the food service operation.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Package Handler
FedEx:Ground
Los Angeles, CA
07.2021 - 06.2022
- Sorted packages for efficient distribution across delivery routes.
- Operated forklifts and hand trucks to transport goods safely within facility.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Assisted in loading and unloading packages from delivery vehicles efficiently.
- Collaborated with team members to meet daily shipping targets effectively.
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy.
- Trained new hires on safety protocols and operational procedures effectively.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Package Handler
Ups
Los Angeles, CA
12.2020 - 01.2021
Education
High School Diploma -
Hilda Solis Learning Academy
Los Angeles, CA06.2020
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Fast-paced environment
Timeline
Text Roller
Goodwill Of Central Florida
10.2023 - Current
Front End Associate
Walmart
08.2023 - 10.2023
Food Service Worker
Taco Bell
03.2023 - 04.2023
Cashier
McDonald's
02.2023 - 09.2023
Food Service Worker
Wingstop
01.2023 - 02.2023
Food and Beverage Attendant
Universal Studios Hollywood
07.2022 - 12.2022
Package Handler
FedEx:Ground
07.2021 - 06.2022
Package Handler
Ups
12.2020 - 01.2021
High School Diploma -
Hilda Solis Learning Academy