JOSHUA NEVERS
Richmond,VA
Summary
Experienced with public safety and law enforcement procedures, focusing on maintaining order and protecting citizens. Utilizes strategic problem-solving and effective communication to handle diverse situations. Track record of building strong community relationships and ensuring compliance with legal standards.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Police Officer
University of Richmond
Richmond, VA
05.2024 - 01.2026
- Safeguarded university community and property through proactive security measures.
- Implemented safety protocols and security measures to protect university community members.
- Inspected campus grounds and academic buildings, fostering a safe atmosphere for students and staff.
- Implemented and upheld university rules and regulations to ensure compliance and integrity.
- Engaged with community stakeholders to promote collaboration and strengthen relationships in job responsibilities.
- Managed incoming service requests to ensure timely resolution and customer satisfaction.
- Provided essential non-police services to meet community needs effectively. to support community needs.
Medical Operations (Remote)
Calibrate
11.2022 - 04.2024
- Monitored and resolved customer feedback inquiries and complaints by utilizing Kustomer and Slack for effective communication and support.
- Communicated with internal and external partners through Front, Slack, and Intercom to facilitate effective collaboration.
- Handled 35+ inbound emails each day, demonstrating professionalism and empathy while effectively resolving escalated issues.
Resident Specialist
Bon Air Juvenile Correctional Facility
08.2021 - 11.2022
- Provided direct care to residents in secure correctional environment. Supported security operations to maintain order and safety for youth, visitors, and staff. Monitored activities within assigned housing unit to uphold security and control for residents and staff. Conducted safety checks and intervened during behavioral crises using approved strategies, including verbal de-escalation and physical restraints. Collaborated with multidisciplinary treatment team to assist young people in achieving their goals in a secure setting. Served as a role model and mentor to residents while maintaining a therapeutic environment. Contributed to quality of institutional life and rehabilitation efforts for residents.
- Developed and implemented individualized treatment plans for residents to support rehabilitation efforts.
- Facilitated group therapy sessions, enhancing youth communication skills and emotional expression, contributing to their personal development and rehabilitation.
- Collaborated with multidisciplinary teams to ensure comprehensive care and support for each residents’ needs.
Substitute Teacher
Richmond Public Schools
09.2020 - 06.2021
- Developed comprehensive lesson plans tailored to students' existing knowledge and state educational standards.
- Delivered engaging lessons that boosted student participation.
- Provided targeted feedback and conducted informal assessments to foster student growth.
- Implemented positive management techniques to foster a constructive environment.
- Facilitated after-school activities by leading football coaching sessions and providing math tutoring to enhance student skills.
Education
Bachelor of Science - Criminal Justice
Fairmont State University
Fairmont, West Virginia09.2021
Skills
- Crime prevention strategies
- Public safety initiatives
- Incident reporting
- Conflict management
- Time Management
- Customer Service
- Verbal communication
- Safety protocols
Certification
- DCJS Unarmed Security Certified 99-1024977- 08/13/2026-08/31/2028
- CPR Certified
Timeline
Police Officer
University of Richmond
05.2024 - 01.2026
Medical Operations (Remote)
Calibrate
11.2022 - 04.2024
Resident Specialist
Bon Air Juvenile Correctional Facility
08.2021 - 11.2022
Substitute Teacher
Richmond Public Schools
09.2020 - 06.2021
Bachelor of Science - Criminal Justice
Fairmont State University
AWARDS
2ND TEAM ALL-CONFERENCE TEAM 2021 (FAIRMONT STATE FOOTBALL)