Joshua Nicholson
Waves Beach Bar & Grill
Olympia Fields,IL
1
year of professional experience
Energetic and team oriented individual with a passion for helping others and maintaining a strong work environment. Proven ability to diffuse conflicts, maintain and efficient work environment, and adaptability to problems or requests from other. Prepared to contribute to a strong and dynamic team enviroment.
Work History
Team Member
1 Year 1 Month- Operated kitchen equipment safely, adhering to all safety and hygiene regulations.
- Resolved customer inquiries and complaints promptly, promoting satisfaction and loyalty.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted in food preparation, maintaining high standards of quality and presentation.
Event Usher
3 Months- Assisted patrons in navigating event spaces, ensuring smooth entry and exit.
- Monitored crowd control measures to enhance safety and security during events.
- Collaborated with security teams to address concerns and maintain order.
- Engaged with diverse audiences, enhancing communication skills and service delivery.
- Promoted a welcoming atmosphere by greeting guests warmly upon arrival and providing helpful information about the event.
- Developed strong communication skills through regular interaction with attendees, colleagues, and management staff at events.
- Resolved conflicts among guests professionally, promoting a positive atmosphere at events.
Education
High School Diploma
- Awarded [Seal of Billiteracy]
- Elected Captain of [Varsity Volleyball Team]
- Awarded [Alliance Français Completion Certificate]
- [True Crime Club] Member
- Extracurricular Activities: [Alliance Français]
- Awarded [Project Lead The Way Completion]
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Heavy lifting
Organizing work stations
Relationship building
FLUENT IN [French]
Languages
French
Professional Working
Timeline
Event Usher
Safety Security Services (S3)
09.2025 - 12.2025Read More
Team Member
Waves Beach Bar & Grill
04.2025 - 05.2026Read More
Kenwood Academy High School
High School Diploma
Read More