Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joshua Nwoye

Lake Elsinore,CA

Summary

Level-headed biology degree graduate and former athlete, dedicated to providing quality patient care and achieving company goals. Extensive knowledge of laboratory techniques, clinical/hospital settings, and outpatient work. Well-equipped to excel in the field of Finance with strong problem-solving ability, entrepreneurial spirit, and deep understanding of financial terminology. Aiming to leverage my laboratory, clinical, and sales skills to pivot from medicine to finance and improve company efficiency and profitability.

Overview

11
11
years of professional experience

Work History

Medical Scribe

Neighborhood Healthcare
02.2024 - Current
  • Used the EMR software eCW to input information into computerized patient record system.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Assumed the role and responsibilities of a physician by driving patient interactions, discussing treatment plans, and assessing patients.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
  • Lead groups of medical assistants in successfully rooming and discharging patients.
  • Gathered and read through patient charts, hospital records, imaging, and lab results to prepare for upcoming appointments and maintain organization.

Medical Scribe

Rancho Family Medical Group
03.2023 - 03.2024
  • Used Epic and other EMR Software to input information into computerized patient record system for over 25 patients daily.
  • Stayed on top of current patient loads to facilitate efficient and organized workflow.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Performed procedures on patients such as cryotherapy, suturing, AK/SK lesion destruction under direct supervision of physician.
  • Interacted with patients first before the physician, getting patient history, ordering appropriate lab work and imaging, prescribing medication, and reporting it all back to the physician before they encounter the patient.
  • Managed the physician inbox and responded to patient messages in a timely manner to satisfy patient needs and alleviate workload for the physician.
  • Research existing chart documentation, legacy EHR, and outside medical records to discover and validate Risk Adjusted Diagnosis (HCC Codes) and build documentation in the patient's problem list and current encounter.
  • Communicate with the care team including Medical Assistants, Referrals Coordinator, Case Management, and scheduling team on any follow up, procedures or orders that may be needed.

COPE Health Scholar

Kaiser Permanente
12.2020 - 02.2023
  • Led planning and achievement of goals and objectives consistent with Kaiser Permanente mission and philosophy.
  • Worked alongside nurses and physicians in order to efficiently assist patients on surgical units.
  • Assisted with distribution and setup of COVID-19 vaccinations as well as laboratory bloodwork.
  • Actively rotated between departments within hospital in order to better understand, improve, and support physicians.
  • Assisted program managers with scholars' online accounts and records.
  • Charted patient encounters by recording information such as diagnosis, treatments, lab results, prescriptions, and other details pertaining to the patient's care.
  • Accompanied physicians through day in fast-paced, stressful environments.
  • Used Epic EMR system to input information into computerized patient record system.
  • Research existing chart documentation, legacy EHR, and outside medical records to discover and validate Risk Adjusted Diagnosis (HCC Codes) and build documentation in the patient's problem list and current encounter.

Registration Intern

UT Health Rio Grande Valley - School Of Medicine
09.2021 - 09.2022
  • Actively navigated between online-scheduling systems Athena and Genesys, to assist patients in managing/scheduling health appointments and profile information.
  • Retained constant knowledge of medical health insurance coverages and policies in order to register patients onto portal system as well as working with insurance companies, state agencies, and patients or parents in resolving account balances
  • Handled an average of 40 calls per day to address patient inquiries and concerns, serving as liaison.
  • Assisted UT Health faculty and staff in duties such as answering overflow of patient calls, conducting phone screenings and issuing appointment referrals.

Undergraduate Student Research Assistant

Laboratory Of Garret R. Anderson - UC Riverside
12.2019 - 06.2021
  • Worked both independently and collaboratively in fast-paced laboratory environment.
  • Performed statistical, qualitative, and quantitative analysis for Molecular Mechanisms of Neural Circuit Assembly research.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Attended seminars and symposiums to improve overall knowledge and understanding.

Client Advisor

Louis Vuitton - LVMH
06.2017 - 08.2019
  • Assisted high-income clients in obtaining knowledge and products from brand.
  • Used critical thinking to break down problems, evaluate solutions, and reinvent new methods of outreaching and clienteling in order to meet both daily and monthly sales goals.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Managed over 30 clients and their requests/calls per shift, reaching monthly sales goals 5% over set target.

Teller

Wells Fargo
10.2018 - 04.2019
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Dealt with high foot-traffic and serviced up to roughly 50 or more customers per day.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Technical Specialist

Apple
05.2017 - 08.2018
  • Guided staff technology use, assisting with troubleshooting and quality control to streamline operations.
  • Reviewed technical and physical issues on all Apple products and collaborated on resolutions to achieve process improvement and compliance.
  • Started off as a Product Specialist and was later promoted to Technical Specialist in Genius Bar off of manager recommendations after training and passing exam.
  • Interacted with over 40 customers per shift in store with highest foot-traffic in Bay Area, achieving monthly and personal sales goals without fail.
  • Trained users on desktops, laptops and mobile devices in personal 1-on-1 sessions.

Salesperson

Nordstrom
11.2014 - 01.2016
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Managed customer contact list of 25 people from initial contact to closing with attention to detail to build loyalty and rapport.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings, increasing personal sales revenue.
  • Provided product benefits and advantages and discussed pricing with interested parties.

Sales Associate

UNIQLO
11.2013 - 12.2014
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Grew from associate to manger-on-duty and gave/authorized orders with punctuality, efficiency, and effective leadership increasing sales by 10%.
  • Achieved role of Supervisor of Cash Wrap and oversaw closing of registers, ensuring accurate monetary values for company.

Education

Bachelor of Science - Biological Sciences

San Jose State University
San Jose, CA

MBA - Finance

Pepperdine Graziadio Business School
Malibu, CA

Bachelor of Science - Biology

University of California, Riverside
Riverside, CA
06-2021

Skills

  • Microsoft Excel
  • Microsoft Office
  • Leadership
  • Computer proficiency
  • Critical thinking
  • Adaptability
  • Clinical Lab Experience
  • Documentation skills
  • Medical terminology expert
  • Medical transcription
  • EMR / EHR
  • Workflow understanding
  • Clinical Support
  • Comparative analysis
  • Excellent attention to detail
  • Compiling data
  • Research and data analysis
  • Accounting principles

Languages

Spanish
Full Professional
English
Native or Bilingual

Timeline

Medical Scribe

Neighborhood Healthcare
02.2024 - Current

Medical Scribe

Rancho Family Medical Group
03.2023 - 03.2024

Registration Intern

UT Health Rio Grande Valley - School Of Medicine
09.2021 - 09.2022

COPE Health Scholar

Kaiser Permanente
12.2020 - 02.2023

Undergraduate Student Research Assistant

Laboratory Of Garret R. Anderson - UC Riverside
12.2019 - 06.2021

Teller

Wells Fargo
10.2018 - 04.2019

Client Advisor

Louis Vuitton - LVMH
06.2017 - 08.2019

Technical Specialist

Apple
05.2017 - 08.2018

Salesperson

Nordstrom
11.2014 - 01.2016

Sales Associate

UNIQLO
11.2013 - 12.2014

Bachelor of Science - Biological Sciences

San Jose State University

MBA - Finance

Pepperdine Graziadio Business School

Bachelor of Science - Biology

University of California, Riverside

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