Joshua Oberg
Woodville,WI
Overview
3
3
years of professional experience
Work History
Manager
Dominos
12.2023 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Defined clear targets and objectives, while communicating to other team members.
Cashier Assistant Manager
BP
06.2023 - 08.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Monitored areas for security issues and safety hazards.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Production Operator
Nolato Contour
07.2021 - 02.2023
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products for defects and flaws using proper QA procedures.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
- Handled raw materials efficiently, minimizing waste during the production process.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Performed general equipment maintenance and repair to minimize downtime.
Education
No Degree - Packaging Engineering
University of Wisconsin, Stout
Menomonie, WI05.2027
High School Diploma -
Baldwin-Woodville High School
Baldwin, WI05.2023
Skills
- Team Leadership
- Complex Problem-Solving
- Time Management
- Verbal and written communication
- Staff Management
- Policy Implementation
- Negotiation
- Expense Tracking
- Decision-Making
- Computer Skills
- Effective Communication
Timeline
Manager
Dominos
12.2023 - 08.2024
Cashier Assistant Manager
BP
06.2023 - 08.2023
Production Operator
Nolato Contour
07.2021 - 02.2023
No Degree - Packaging Engineering
University of Wisconsin, Stout
High School Diploma -
Baldwin-Woodville High School
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