Communications and multimedia professional specializing in digital content, video production, and public service. Translates complex financial topics into accessible messaging, creating engaging educational materials for diverse audiences.
Overview
13
13
years of professional experience
Work History
Digital Content Producer
Legacy Blueprints
Chicago, USA
01.2024 - Current
Researched, wrote, produced, edited, and published educational videos, social copy, branded graphics, and supporting content to inform and engage target audiences.
Created and managed audience-focused digital communications across social platforms, enhancing brand engagement for a financial education brand.
Translated complex financial topics into accessible messaging, ensuring consistency in brand voice and improving audience understanding through engagement reviews.
Financial Professional
World Financial Group
01.2022 - Current
Educated clients on financial, insurance, and retirement concepts through presentations, translating regulated information for diverse audiences to enhance understanding.
Developed personalized financial plans based on client needs and goals.
Analyzed financial data to identify trends and recommend strategies.
Assisted clients in understanding investment options and financial products.
Developed client-facing materials while managing communications, documentation, scheduling, and compliance coordination to ensure seamless client interactions.
Caseworker
Illinois Department of Human Services
01.2018 - 01.2022
Managed high-volume caseload for Medicaid, SNAP, TANF, and other public assistance programs, ensuring clients understood eligibility, benefits, policies, and program changes.
Coordinated with clients, internal departments, healthcare providers, and community organizations to resolve issues and enhance access to essential services.
Translated state and federal regulations into clear, accessible guidance for diverse populations, maintaining accurate and confidential case documentation to support compliance.
Multimedia Producer / Production Team Member
Office of Electronic Media, UIS
08.2013 - 05.2017
Directed and operated cameras, hosted on-camera programming, and supported live/recorded productions from planning to post-production, ensuring high-quality content delivery.
Coordinated production schedules for live broadcasts and recorded segments, streamlining workflow and meeting tight deadlines.
Edited video and audio materials using industry-standard software tools.
Developed engaging multimedia content for various digital platforms.
Assisted in the development of scripts for various types of multimedia projects.
Managed social media accounts and enhanced online presence, contributing to audience engagement and brand visibility.
Production Assistant
Lakeshore Public Media
09.2015 - 05.2016
Coordinated studio and field television production, managing equipment preparation, filming, logistics, and broadcast execution.
Assisted team members in setting up production sets to facilitate smooth operational flow.
Logged and organized recorded footage to streamline post-production editing processes.
Sports Writer
The Journal, UIS
08.2014 - 05.2016
Researched, interviewed, wrote, and edited athletics news and feature coverage, delivering timely content under strict publication deadlines.
Conducted interviews with coaches and players, crafting in-depth feature stories that provided insights into team dynamics and athlete experiences.
Researched and wrote articles highlighting local sports events and athlete profiles, engaging readers with compelling narratives.
Reviewed game footage to analyze team performance and player statistics.
Education
B.A. - Communication - Multimedia/Media Relations, Computer Science
University of Illinois Springfield
Springfield, IL
01-2017
Skills
Digital Content
Content strategy
Social Media
Audience outreach
Writing & Editing
Video Production
Multimedia editing
Digital analytics
Research analysis
Public Communications
Media Experience
Multimedia Producer / Production Team Member, Office of Electronic Media, UIS, Directed, operated cameras, hosted on-camera programming, and supported live/recorded productions from planning through post-production.
Multimedia Specialist, University of Illinois Springfield, Supported multimedia content development and digital media projects in collaboration with university staff and media teams.
Sports Writer, The Journal, UIS, Researched, interviewed, wrote, and edited athletics news and feature coverage under publication deadlines.
Production Assistant, Lakeshore Public Media, Supported studio and field television production, equipment preparation, filming, logistics, and broadcast execution.
Timeline
Digital Content Producer
Legacy Blueprints
01.2024 - Current
Financial Professional
World Financial Group
01.2022 - Current
Caseworker
Illinois Department of Human Services
01.2018 - 01.2022
Production Assistant
Lakeshore Public Media
09.2015 - 05.2016
Sports Writer
The Journal, UIS
08.2014 - 05.2016
Multimedia Producer / Production Team Member
Office of Electronic Media, UIS
08.2013 - 05.2017
B.A. - Communication - Multimedia/Media Relations, Computer Science