Joshua Ornstein
Selbyville,DE
Summary
Driven Regional Manager offering in-depth understanding of operations department needs and regional preferences. Strategic and proactive leader with skill implementing successful changes to business policies and procedures. Ready to apply more than 11 years of experience and leadership abilities.
Overview
12
12
years of professional experience
Work History
Regional Manager of Electric Operations
Exelon
Centreville , MD
2023.03 - Current
- Hired and onboarded team members to meet immediate and expected demand.
- Integrated technology to increase efficiency and real-time accountability of operational tasks (OneMDS).
- Managed scheduling, training and inventory control.
- Oversaw financial management, budget management, accounting and payroll activities.
- Measured and reviewed performance via KPIs and metrics.
- Tracked and replenished inventory to maintain par levels.
OneExelon Lead Initiative Owner FLE
OneExelon
2023.01 - Current
- Leads OneExelon team representing PHI for frontline enablement initiatives.
- Endorse OneExelon and change management.
- Change ambassador for initiatives.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Review contracts with vendors and suppliers.
- Created relationships with existing leaders at various Exelon Opco's.
- Organized events such as lighthousing and technology advances.
- Reviewed policies and procedures to accomplish best practices across all Exelon Opco's.
- Monitored performance of personnel against goals set forth by the company and OneExelon leaders.
Frontline Supervisor of Distribution Operations
Delmarva Power
Millsboro , DE
2021.03 - 2023.03
- Promoted culture of integrity, positivity and collaboration by delivering top-notch employee coaching and mentoring.
- Assigned tasks to employees while supervising daily operations and task completion.
- Addressed customer service concerns promptly to deliver consistent, positive guest experiences.
- Communicated with teammates to set Company priorities and long-range plans.
- Inspected sites before and after construction projects.
- Coordinated safety training and enforced safe work practices at all times.
- Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
- Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
Lineman
Exelon
Millsboro , DE
2017.01 - 2021.03
Lineman
Exelon
Rockville , MD
2012.09 - 2017.01
- Adhered to strict federal and corporate rules to help ensure the overall safety of all workers and members of the public.
- Participated in all company meetings and workshops on safety to learn different techniques that could alleviate accidents.
- Adhered to safety requirements and maintained stellar record with 0 incidents.
- Provided excellent service and attention to customers when face-to-face.
- Improved operations by working with team members and customers to find workable solutions.
- Participant in Safety Committee for over 5 years
Education
MBA - Business Administration & Organization Leadership
Wilmington University
New Castle, DE2024-07
BBA - Business Administration And Management
Wilmington University
New Castle, DE08.2022
Skills
- Team building
- Organization
- Well spoken
- People skills
- Adaptable
- Innovative
- Staff training and development
- Incidents management
- Dedicated
- Health and safety compliance
- High-pressure environments
- Conflict mediation
- Troubleshooting and problem solving
Affiliations
- Active member on the Safety committee
- Co-Facilitator of BAPP programs and safety procedures
- Member and representative of the DE&I group for the Millsboro location
- Member of DYP (Developing Young Professionals)
- Mentee in the mentoring program
Timeline
Regional Manager of Electric Operations
Exelon
2023.03 - Current
OneExelon Lead Initiative Owner FLE
OneExelon
2023.01 - Current
Frontline Supervisor of Distribution Operations
Delmarva Power
2021.03 - 2023.03
Lineman
Exelon
2017.01 - 2021.03
Lineman
Exelon
2012.09 - 2017.01
MBA - Business Administration & Organization Leadership
Wilmington University
BBA - Business Administration And Management
Wilmington University
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