Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Joshua Ortiz

Joliet,IL

Summary

Engaging and patient person committed to promoting a safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects.

Overview

1
1
year of professional experience

Work History

Sales Valet

World Kia Joliet
Joliet, IL
07.2023 - 08.2023
  • Cleaned parking lot regularly by removing trash and cleaning up spills.
  • Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
  • Maintained cleanliness of service area by sweeping, mopping and organizing.
  • Cleaned interior and exterior of vehicles while parked at facility.
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Returned guests' vehicles while following safe driving practices and obeying traffic laws.
  • Delivered products to customer locations on time.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.

Cashier

Jewels Osco
Joliet, IL
10.2022 - 07.2023
  • Welcomed customers, offering assistance to help find store items.
  • Worked closely with front-end staff to assist customers.
  • Scanned items and checked pricing on cash register for accuracy.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Stocked shelves with merchandise when needed.
  • Greeted customers promptly and responded to questions.
  • Built and maintained productive relationships with employees.
  • Answered customer questions and provided store information.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained work area and kept cash drawer organized.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Helped with purchases and signed customers up for rewards program.
  • Discounted purchases by scanning and redeeming coupons.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

High School Diploma -

Joliet West High School
Joliet, IL
05-2022

Some College (No Degree) - English Teaching

Purdue University Northwest
Hammond, IN

Skills

  • Problem-Solving
  • POS System Operations
  • Customer Service
  • Multitasking and Organization
  • Team Collaboration
  • Cash Handling
  • Guest Assistance
  • Customer Communication
  • AutoCAD/AutoDesk proficiency

Accomplishments

  • Honors College member
  • Leadership Award for the Joliet West Track Team
  • Honor Roll in High School

Affiliations

  • Collegiate Track and Field Athlete
  • Full time College student

Languages

English
Native/ Bilingual

Timeline

Sales Valet

World Kia Joliet
07.2023 - 08.2023

Cashier

Jewels Osco
10.2022 - 07.2023

High School Diploma -

Joliet West High School

Some College (No Degree) - English Teaching

Purdue University Northwest

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Joshua Ortiz