Joshua Ortiz
Joliet,IL
Summary
Engaging and patient person committed to promoting a safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects.
Overview
1
1
year of professional experience
Work History
Sales Valet
World Kia Joliet
Joliet, IL
07.2023 - 08.2023
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Cleaned interior and exterior of vehicles while parked at facility.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
Cashier
Jewels Osco
Joliet, IL
10.2022 - 07.2023
- Welcomed customers, offering assistance to help find store items.
- Worked closely with front-end staff to assist customers.
- Scanned items and checked pricing on cash register for accuracy.
- Issued receipts, refunds, credits or change due to customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Adhered to social distancing protocols and wore mask or face shield.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained work area and kept cash drawer organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Joliet West High School
Joliet, IL05-2022
Some College (No Degree) - English Teaching
Purdue University Northwest
Hammond, INSkills
- Problem-Solving
- POS System Operations
- Customer Service
- Multitasking and Organization
- Team Collaboration
- Cash Handling
- Guest Assistance
- Customer Communication
- AutoCAD/AutoDesk proficiency
Accomplishments
- Honors College member
- Leadership Award for the Joliet West Track Team
- Honor Roll in High School
Affiliations
- Collegiate Track and Field Athlete
- Full time College student
Languages
English
Native/ Bilingual
Timeline
Sales Valet
World Kia Joliet
07.2023 - 08.2023
Cashier
Jewels Osco
10.2022 - 07.2023
High School Diploma -
Joliet West High School
Some College (No Degree) - English Teaching
Purdue University Northwest
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