Joshua Otero Rolon
KISSIMMEE,FL
Overview
16
16
years of professional experience
Summary
Skilled Automotive Technician with a proven track record enhancing vehicle performance and customer satisfaction through expert diagnostics and repairs. Demonstrates a strong work ethic and exceptional problem-solving abilities, leading to increased repeat business and positive referrals. Known for meticulous attention to detail and a friendly, positive attitude, consistently delivering superior results.
Work History
Automotive Technician
Caliber Collison
11.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Auto Body Technician
Jaime’s Collision
02.2022 - 10.2024
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
- Inspected new parts and areas of repair to verify correctness and quality.
- Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
Auto Body Technician
Caliber Collison
03.2021 - 02.2022
- Gained hands-on experience with various auto body repair techniques under the guidance of experienced technicians, expanding skill set and expertise in the field.
- Ensured consistent quality control by routinely inspecting completed work for adherence to industry standards.
- Delivered exceptional customer service by addressing inquiries promptly and professionally throughout the entire repair process.
- Replaced and repaired vehicle parts according to work order instructions.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Education
12 - Enfermería
Angel Sandin Martinez
Vega Baja Puerto Rico 06.2009
Skills
- Strong work ethic
- Attention to detail
- Problem-solving
- Safety awareness
- Valid Driver's license
- Hand and power tools
- Brake systems understanding
- Replacing parts
- Troubleshooting skills
- Inspecting vehicles
- Soldering skills
- Welding and fabrication
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Decision-making
Languages
Spanish
Elementary
English
Elementary
Timeline
Automotive Technician
Caliber Collison
11.2024 - Current
Auto Body Technician
Jaime’s Collision
02.2022 - 10.2024
Auto Body Technician
Caliber Collison
03.2021 - 02.2022
12 - Enfermería
Angel Sandin Martinez
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