JOSHUA R. PAGAN
Panama City
Summary
Law Enforcement Professional with over 20 years of experience as an Air Force veteran providing protective services for over $13B assets during state, Federal, and global security operations. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Emergency Operations Controller
United States Air Force
01.2022 - Current
- Monitored and dispatched police units to emergencies in support of 6K personnel and $13B in protection level resources.
- Coordinated emergency response with local and federal agencies.
- Maintained chronological record of all significant events and supervised electronic security systems.
Technician's Assistant
Parsons Inc Skillbridge Program
04.2024 - 07.2025
- Assisted technicians in troubleshooting complex issues, resulting in reduced downtime for machinery.
- Expedited repair timescales through efficient identification of required replacement parts using schematics or product manuals.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Electronic Security Systems Section Chief
United States Air Force
01.2024 - 12.2024
- Oversaw installation of $30K alarm annunciator upgrade for 422 sensor points.
- Trained operators on Tactical Automated Security System (TASS), replaced 23 sensors with fiber optic, and maintained 109 security cameras.
Standards and Evaluation Section Chief
United States Air Force
01.2020 - 12.2022
- Tracked evaluation trends and provided analysis reports for leadership identifying shortfalls.
- Managed self-assessment programs for 39 checklists/751-line items.
- Created assessment reports displaying the status of health for 24-hour work centers.
- Evaluate 5 critical duty positions and 3 non-critical positions for 192 employees.
Flight Operations Supervisor
United States Air Force
01.2017 - 12.2020
- Managed 85 personnel and established security protocols for $20 billion in military assets.
Education
Associate’s - Criminal Justice
Community College of the Air Force
Montgomery, ALSkills
- Secret Security Clearance
- Personnel Management
- Reporting
- Project Management
- Strong Analytical and critical thinking skills
- Organizational communication: verbal, written, presentation
- Microsoft Office Suite
Certification
- Electronic Security Systems
- Principles of Instructions
Timeline
Technician's Assistant
Parsons Inc Skillbridge Program
04.2024 - 07.2025
Electronic Security Systems Section Chief
United States Air Force
01.2024 - 12.2024
Emergency Operations Controller
United States Air Force
01.2022 - Current
Standards and Evaluation Section Chief
United States Air Force
01.2020 - 12.2022
Flight Operations Supervisor
United States Air Force
01.2017 - 12.2020
Associate’s - Criminal Justice
Community College of the Air Force
Specialized Training
- Airman Leadership School
- Non-Commission Officer Academy
- Senior Enlisted Joint Professional Military Education