JOSHUA PARKER
Chase Bank
Circleville,NY
2
Languages
1
Certification
7
years of professional experience
A highly motivated, detail-oriented individual with exceptional communication, customer service, and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Security Guard
11 Months- Monitored premises, ensuring safety and security of personnel and property through vigilant observation.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Conducted regular patrols to identify potential hazards and reported incidents to maintain a safe environment.
- Responded to emergencies, coordinating with local law enforcement and emergency services.
- Prepared detailed incident reports, documenting all relevant information for future reference.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Sales Associate
1 Year 11 Months- Developed strong relationships with customers, increasing repeat business and brand loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Monitored stock levels and replenished merchandise, ensuring availability of popular items for customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Site Supervisor (SWF1)
1 Year 1 Month- Coordinated logistics for security operations across multiple sites, enhancing communication efficiency.
- Conducted regular inspections of premises to identify potential security threats and vulnerabilities.
- Trained new staff on security procedures and emergency response protocols to maintain high service levels.
- Led incident investigations, documenting findings to inform future training and procedural adjustments.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
Flex Associate (selector)
2 Years 4 Months- Fulfilled highly customized orders, ensuring alignment with specific customer preferences to enhance satisfaction.
- Collaborated with a large team to sustain productivity and streamline order fulfillment processes.
- Collaborated with team members to optimize workflow and resolve operational challenges promptly.
- Adapted to dynamic, fast-paced work environment while consistently maintaining productivity and accuracy.
- Achieved certification for operating forklifts
- Utilized strong multitasking abilities to manage multiple priorities effectively without compromising quality or productivity levels.
- Responded proactively to changes in schedule or workload, demonstrating flexibility and adaptability under pressure.
- Operated warehouse equipment to ensure efficient product handling and distribution.
- Streamlined order fulfillment processes, reducing delays and enhancing service delivery efficiency.
- Monitored product quality during loading and unloading to uphold company standards.
- Assisted in maintaining clean and organized work areas to promote workplace safety and efficiency.
Security Guard
1 Year 2 Months- Oversaw guest sign-in and sign-out procedures, enhancing visitor tracking and access control.
- Utilized radio and communication devices to maintain constant contact with security personnel and supervisors, facilitating rapid response and coordination.
- Managed guest sign-in and sign-out procedures, ensuring accurate visitor tracking and access control.
- Performed regular site patrols to detect and report suspicious activities, reinforcing site security.
- Maintained detailed records of all site activities, ensuring accurate documentation and compliance with reporting requirements.
Sales Associate
5 Months- Built relationships with customers to encourage repeat business.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Shift Leader
2 Years 7 Months- Assisted managers with schedule creation, payroll review, and candidate interviews to enhance team management.
- Mediated and resolved team conflicts, fostering collaboration and improving workplace productivity.
- Managed cash handling procedures, including drawer reconciliation, ensuring accuracy and compliance with company policies.'
- Planned and supervised job assignments, ensuring high-quality standards and streamlined workflow.
Education
Diploma
Associate in Arts (A.A.) - Liberal Arts And Sciences
Skills
Verbal and written communication
Team collaboration
Punctuality
Work ethic
Attentive and observant
Active listening
Surveillance Technology
Crisis Management
Relationship management
Adaptability
Industry expertise
Emergency response coordination
Certification
- Licensed Security Guard - (EXP: 2/9/27)
Languages
Spanish
Conversational
Timeline
Security Guard
Chase Bank
11.2025 - CurrentRead More
Site Supervisor (SWF1)
Allied Universal Security Services
08.2024 - 09.2025Read More
Sales Associate
JD Sports
02.2024 - 01.2026Read More
Security Guard
Allied Universal Security Services
03.2023 - 05.2024Read More
Sales Associate
Forever 21
10.2022 - 03.2023Read More
Flex Associate (selector)
UNFI (Montgomery)
10.2022 - 02.2025Read More
Shift Leader
Dunkin Donuts
02.2020 - 09.2022Read More
Mount Anthony Union High School
Diploma
Read More
Orange County Community College
Associate in Arts (A.A.) from Liberal Arts And Sciences
Read More