Joshua Pawly
Angola
Summary
I am P&C, Life and Health Licensed. I am looking to advance my career in the Insurance industry and to utilize my customer service experience within a competitive organization. I would like to continue to grow in my field and expand my expertise.
Overview
19
19
years of professional experience
Work History
Commercial Insurance Advisor
Sutherland Global Services
10.2021 - 03.2024
- Taking inbound calls for an established call center from existing clients and partner agents to service General Liability, Professional Liability and Business Owner Policies.
- Issuing COI's and Policy Documents
- Quoting for new business
- Answering policy coverage questions
- Handling billing inquiries
Licensed Insurance Associate
Sitel
05.2021 - 09.2021
- Took inbound calls for established call center to service client auto policies
- Provided auto quotes for new and existing business
- Answered policy coverage questions
- Handled billing Inquires
Utility Porter
HMS Host
08.2012 - 03.2020
- Maintained cleanliness of restaurants.
- Washed dishes and changed trash.
- Stocked and put away different food and beverage items.
- Assisted Management in running errands as needed.
- Received and put away pallets for designated restaurants.
Insurance Producer
Farmers Insurance Company
10.2004 - 09.2007
- Sought out new clientele by cold calling small businesses as well as seeking them out in person.
- Assisted in quoting and delivering proposals to potential prospects.
- Followed up with existing clients in order to cross sell policies.
- Prospected new business from car dealerships throughout the Las Vegas Valley.
- Quoting new businesses and giving binder right on the spot.
Education
Ace Insurance School
Las Vegas, NV12.2019
High School Diploma -
Western High School
Las Vegas, NV06.1999
Skills
- Experience with Microsoft Office
- Exceptional Customer Service Skills
- Ability to adapt well to change
- Soft skills
References
References available upon request.
Timeline
Commercial Insurance Advisor
Sutherland Global Services
10.2021 - 03.2024
Licensed Insurance Associate
Sitel
05.2021 - 09.2021
Utility Porter
HMS Host
08.2012 - 03.2020
Insurance Producer
Farmers Insurance Company
10.2004 - 09.2007
Ace Insurance School
High School Diploma -
Western High School