Joshua Penn
Mount Airy,NC
Summary
- Seasoned Delivery Specialist with safe driving record and positive attitude. Dedicated to safety and efficiency with more than 2 years.
- Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Responsible Delivery Specialist, brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.
Overview
4
4
years of professional experience
Work History
Delivery Specialist
Leisure Tyme Rentals
06.2022 - Current
- Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
- Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Followed company policies and procedures during shift.
Cart Attendant
Walmart
09.2020 - 05.2022
- Offered carts to patrons.
- Assisted co-workers in restocking and conducting inventory of store.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Cleaned carts and repaired broken or damaged parts.
- Assisted customers with loading and unloading purchases, providing exceptional service and support.
- Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.
- Ensured proper sanitization of carts during the COVID-19 pandemic, prioritizing health and safety measures for both customers and employees.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
High School Diploma -
Mount Airy High School
Mount Airy, NC06.2022
Skills
- Effective Communication
- Safety protocols and procedures
- Delivery schedules
- Customer rapport
- Strong organizational skills
- Documentation accuracy
- Patience and Tolerance
- Physical stamina and strength
Timeline
Delivery Specialist
Leisure Tyme Rentals
06.2022 - Current
Cart Attendant
Walmart
09.2020 - 05.2022
High School Diploma -
Mount Airy High School