Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Specialist
Amazon
Alpharetta, GA
01.2022 - Current
Managed daily delivery operations to ensure timely and accurate deliveries of goods.
Organized routes for drivers, assigned tasks, and monitored performance in order to optimize efficiency.
Coordinated with vendors and customers to ensure smooth delivery processes.
Maintained records of shipments and invoices for tracking purposes.
Provided training on proper handling procedures for new employees in the department.
Resolved customer complaints regarding delivery issues or discrepancies in a timely manner.
Remained calm and pleasant with customers at all times, even during tense situations.
Promoted exemplary service to customers by keeping deliveries on time and undamaged.
Forklift Operator
Allegience Staffing
Chicago, IL
08.2017 - 01.2022
Maintained accurate records of all inventory movements including deliveries, receipts and shipments.
Inspected loads prior to lifting to determine weight distribution and stability.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Performed daily maintenance checks on forklifts to ensure optimal performance.
Operated powered industrial trucks in accordance with OSHA regulations.
Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
Communicated with supervisor and other warehouse staff to coordinate work.
Operated power material handling equipment to accurately select and palletize loads.
Education
Associate of Arts - Business Administration And Management
College of Lake County
Grayslake, IL
05-2026
Skills
Effective Communication
Customer rapport
Safety protocols and procedures
Conflict resolution abilities
Customer Service
Forklift Operation
Customer Support
Adaptability and Flexibility
Organizational Skills
Communication and Interpersonal Skills
Warehouse Operations
Certification
FORKLIFT CERTIFIED
Timeline
Delivery Specialist
Amazon
01.2022 - Current
Forklift Operator
Allegience Staffing
08.2017 - 01.2022
Associate of Arts - Business Administration And Management