JOSHUA PENNELL
Madison,Ohio
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Regional Manager
THE CELLULAR CONNECTION (VERIZON PARTNER)
12.2016 - 05.2023
- Developed and implemented plan to improve small business productivity in 52 locations with 200+ employees. Plan included setting target expectations, thorough training, and regular communication to positively influence initiative.
- Identified and corrected complex reporting gap which improved front line product perception, reduced transaction errors, and added $400,000 of profit over 12 months.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
District Manager
A Wireless (VERIZON PARTNER)
03.2012 - 11.2016
- Aligned company goals with customer outcomes and increased satisfaction by developing complete and scalable sales process. This process ultimately became identity of team and drove metrics beyond neighboring districts.
- Outran employee turnover with aggressive recruiting and proper performance recognition.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Improved employee retention by minimum 15% for 3 consecutive years.
Education
Bachelor of Science - Environmental Science
Kent State University
Ohio2001
Skills
- Leadership
- Team Development
- Consulting
- P&L Analysis
- Critical Thinking
- Adaptability
Timeline
Regional Manager
THE CELLULAR CONNECTION (VERIZON PARTNER)
12.2016 - 05.2023
District Manager
A Wireless (VERIZON PARTNER)
03.2012 - 11.2016
Bachelor of Science - Environmental Science
Kent State University
Similar Profiles
Shalea HendricksShalea Hendricks
Wireless Sales Consultant at The Cellular Connection - VerizonWireless Sales Consultant at The Cellular Connection - Verizon
Jessica CalvetJessica Calvet
Sales Representative Team Leader at The Cellular Connection VerizonSales Representative Team Leader at The Cellular Connection Verizon
Heather GrooverHeather Groover
Regional Sales Director / DM-V at The Cellular ConnectionRegional Sales Director / DM-V at The Cellular Connection
Thomas RobinettThomas Robinett
CNC Machine Operator at PCC Airfoils LLCCNC Machine Operator at PCC Airfoils LLC
Casie CampbellCasie Campbell
Executive and Administrative Assistant to CEO at Clean FleetExecutive and Administrative Assistant to CEO at Clean Fleet