Joshua Pepper
Lake Worth,FL
Overview
11
11
years of professional experience
8
8
Certifications
Work History
Grocery Team Lead
Publix
04.2021 - Current
- Monitor team progress to ensure tasks are completed efficiently and on schedule
- Maintain accurate inventory levels by tracking product counts
- Oversee truck deliveries and manage back stock to ensure proper rotation
- Ensure the completion of daily operational tasks and responsibilities
- Assist customers by effectively communicating and guiding them to locate desired products
Sales Merchandiser
Coca-Cola Beverages
07.2020 - 04.2021
- Promote and introduce new products to a diverse range of accounts
- Ensure consistent product availability and maintain visually appealing shelf displays
- Collaborate with store managers to maximize product sales and meet targets
- Design and build promotional displays to highlight sale items effectively
Theater Supervisor
Frank Theatres Cinebowl & Grill
03.2018 - 06.2020
- Supervise and lead Ushers, Guest Services, Concessions, and Box Office staff to ensure optimal performance
- Collaborate with management to establish and implement shift-specific checklists
- Inspire and motivate staff to consistently complete daily tasks and maintain high standards
- Monitor staffing levels to ensure alignment with business volume and customer demand
- Interact with guests to provide exceptional service and enhance their experience
- Adhere to scheduling protocols to maintain the cleanliness and safety of auditoriums
- Assist in the updating and display of promotional materials to drive engagement
- Foster knowledge development and skill enhancement across all revenue-generating departments
Floor Staff
Winn-Dixie
06.2015 - 03.2018
- Organized and placed carts in designated areas, improving guest convenience and accessibility
- Interacted with guests to deliver exceptional service, enhancing overall shopping experience
- Assist individuals with disabilities in transporting merchandise and navigating the store
- Ensure carts are properly organized and placed in designated areas for guest convenience
- Provided knowledgeable guidance to guests, fostering a positive and informed shopping environment
- Conduct inventory inspections to ensure compliance with food safety regulations
Education
High School Diploma -
Atlantis Academey
West Palm Beach, FL05-2017
Skills
- Cash register
- Leadership
- Marketing
- Merchandising
- Nutrition
- Supervising experience
- Communication skills
- Retail sales
- Time management
- Writing skills
- Hospitality
- Assistant Manager Experience
- Restaurant experience
- Sales
- Retail management
- Social media marketing
- Management
- Customer support
- Customer service
- Cash handling
- POS
Certification
First Aid Certification
Timeline
Grocery Team Lead
Publix
04.2021 - Current
Sales Merchandiser
Coca-Cola Beverages
07.2020 - 04.2021
Theater Supervisor
Frank Theatres Cinebowl & Grill
03.2018 - 06.2020
Floor Staff
Winn-Dixie
06.2015 - 03.2018
High School Diploma -
Atlantis Academey