Henley Gerlach
Broken Arrow,OK
Summary
Dynamic and results-driven professional with extensive experience in food service and customer engagement. Proven expertise in food safety and exceptional communication skills, consistently delivering high-quality service and maintaining cleanliness. Recognized for enhancing customer satisfaction and operational efficiency in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Whole Food Market
Broken Arrow, Oklahoma
03.2025 - 12.2025
- Assisted customers in locating products and provided knowledgeable service.
- Maintained cleanliness and organization in store areas, following safety protocols.
- Checked expiration dates on food items regularly to ensure quality standards were met.
- Stocked shelves with merchandise and rotated products to ensure freshness.
Dietary Aide/Cook
River Valley Rehabilitation and Healthcare
Del Norte, CO
06.2023 - 12.2024
- Prepared nutritious meals according to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen and dining areas.
- Supported staff in training new hires on food safety practices.
- Ensured compliance with health regulations during food preparation processes.
Barista
Rain Brews and Grammy's
Monte Vista, CO
04.2022 - 08.2022
- Provided excellent customer service by engaging with patrons warmly.
- Operated espresso machines and other equipment efficiently and safely.
- Collaborated with team members to ensure smooth daily operations.
- Handled cash transactions accurately during busy shifts.
Barista
Rain Brews
Monte Vista, CO
04.2021 - 08.2021
- Educated customers on menu items and specialty drinks available.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
Busser
Dos Rios
Monte Vista, CO
12.2020 - 04.2021
- Maintained cleanliness and organization of dining areas and kitchen.
- Assisted servers by promptly delivering dishes and refilling drinks.
- Cleared tables efficiently and reset them for new customers.
- Adapted quickly to various dining situations during busy service hours.
Education
High school diploma -
Monte Vista High School
Monte Vista, CO12.2025
Skills
- Food safety
- Cashiering
- Food Service
- Serving Experience
- Cleaning Experience
- Coffee Experience
- Customer service
- Computer skills
- Culinary experience
- Hospitality
- Organizational skills
- Communication skills
- Cash register
- Shelf stocking
- Maintaining displays
- Cleanliness and hygiene
- Teamwork and collaboration
Certification
Driver's License
Timeline
Grocery Team Member
Whole Food Market
03.2025 - 12.2025
Dietary Aide/Cook
River Valley Rehabilitation and Healthcare
06.2023 - 12.2024
Barista
Rain Brews and Grammy's
04.2022 - 08.2022
Barista
Rain Brews
04.2021 - 08.2021
Busser
Dos Rios
12.2020 - 04.2021
High school diploma -
Monte Vista High School