Maria Miranda
Los Angeles,CA
Summary
Dynamic and detail-oriented professional with a strong background in food safety and customer service, honed at Shields For Families. Proven ability to enhance team collaboration and streamline inventory management, resulting in improved kitchen efficiency and reduced waste. Committed to maintaining high cleanliness standards and delivering exceptional dining experiences.
Overview
14
14
years of professional experience
Work History
Grocery Team Member
Superior Market
Los Angeles, CA
01.2022 - 01.2023
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Retrieved items for customers and verified prices.
- Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean store environment.
Head Chef
Shields For Families
Los Angeles, CA
01.2018 - 01.2022
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Fostered a positive working environment by promoting teamwork and open communication among all kitchen staff members.
- Arranged for kitchen equipment maintenance and repair when needed.
- Obtained fresh, local ingredients to lower grocery costs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
Cafeteria Cook
Walders Preparatory School
Los Angeles, CA
01.2009 - 01.2019
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Monitored food preparation processes to maintain consistent taste, texture, and presentation of dishes.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Reduced food waste by implementing inventory management systems and optimizing ingredient usage.
Skills
- Customer service
- Inventory management
- Supply restocking
- Food safety
- Visual merchandising
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Communication skills
- Cleanliness standards
- Pricing accuracy
- Product knowledge
- Conflict resolution
- Store maintenance
- Stock management
- Cleanliness and hygiene
- Shelf stocking
- Product rotation
- Maintaining displays
- Handling perishables
- Merchandising techniques
- Sales promotion
- Teamwork and collaboration
- Safety standards
- Customer service-focused
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Grocery Team Member
Superior Market
01.2022 - 01.2023
Head Chef
Shields For Families
01.2018 - 01.2022
Cafeteria Cook
Walders Preparatory School
01.2009 - 01.2019