Danielle Benevento
Salt Lake City,UT
Summary
Dynamic leader with proven expertise in customer service and inventory management, honed at companies like Verizon Wireless. Excelled in enhancing customer experience and operational efficiency, demonstrating exceptional problem-solving and team leadership. Achieved significant improvements in staff performance and customer satisfaction, showcasing a commitment to results and excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Liberty Heights Fresh
07.2024 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Maintained produce department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
- Retrieved items for customers and verified prices.
Flight Attendant
SkyWest Airlines
04.2013 - 06.2021
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Managed multiple flights per day in a timely manner
Assistant Store Manager
Verizon Wireless
01.2004 - 01.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managed approximately 30 customer accounts, emails and faxes per day from customers.
Education
High School Diploma -
Weber High School
Ogden, UT05.1998
Skills
- Customer Service
- Problem-Solving
- Customer experience
- Customer Service and Engagement
Certification
IIN Certified Professional Health Coach
Timeline
Grocery Team Member
Liberty Heights Fresh
07.2024 - Current
Flight Attendant
SkyWest Airlines
04.2013 - 06.2021
Assistant Store Manager
Verizon Wireless
01.2004 - 01.2018
High School Diploma -
Weber High School
IIN Certified Professional Health Coach
Similar Profiles
Aaron BlanksAaron Blanks
RN at Liberty Heights Skilled Nursing FacilityRN at Liberty Heights Skilled Nursing Facility
Zaynab AlhamidyZaynab Alhamidy
Shelving and Cashier at Alexander Heights FreshShelving and Cashier at Alexander Heights Fresh
Bailey GarrettBailey Garrett
Certified Medication Aide at Liberty HeightsCertified Medication Aide at Liberty Heights