Joshua Perez
Miami,FL
Summary
Dynamic and results-driven Territory Manager with a proven track record of success in the holiday lights and landscaping lights industry. Possessing extensive expertise in sales, account management, and business development, I excel in cultivating and nurturing client relationships. With a keen understanding of market trends and consumer preferences. My adept communication skills, combined with a customer-centric approach, enable me to effectively identify client needs and deliver tailored solutions that maximize satisfaction and drive repeat business. As a passionate advocate for quality and innovation, I am committed to representing a brand with integrity and excellence, driving bottom-line results while maintaining the highest standards of professionalism and service.
Overview
14
14
years of professional experience
Work History
Territory Manager
Brite Nites
10.2022 - Current
- Led large-scale holiday lights and landscape lights projects, overseeing design, installation, and maintenance. Managed project timelines, and team coordination to deliver stunning visual displays that enhanced the ambiance and attractiveness of various locations.
- Led the installation of custom holiday lighting displays for residential and commercial clients, ensuring compliance with safety standards and client specifications.
- Collaborated with clients to bring their visions to life, resulting in increased customer satisfaction and repeat business.
- Conducted on-site assessments to evaluate existing lighting systems and propose improvements for energy efficiency and aesthetic appeal.
- Managed project timelines and budgets, coordinating with internal teams and external contractors to deliver projects on schedule and within budget constraints.
- Provided technical support and training to junior team members, fostering a culture of continuous learning and professional development.
Samsung Branded Engineer
NISI USA
04.2023 - 10.2023
- Certified to Diagnose and repair all Samsung home appliances and televisions
- Install and test products to make sure they work correctly
- Follow installation and operation manuals
- Respond to service requests and repair products
- Use diagnostic tools to determine repair plans
- Teach customers how to use their products
- Know how to use the necessary tools and equipment
- Write service reports after every appointment
- Collaborate with managers and other service technicians
- Follow all company policies and procedures
- Adhere to safety regulations and industry standards.
Owner and Operator
Unlimited Mobile inc
05.2021 - 02.2023
- Oversee internal operations
- Achieve sales mission and sales initiatives
- Help achieve the company's financial goals
- Strategic business development
- Maintaining and building new relationships with clients
- Coordinate local vendor invents
- Phone Repairs/ Troubleshooting/ software updates.
Assistant Store Manager
AT&T
11.2016 - 04.2021
- Assist the manager oversee the success of the store by achieving sales goals through my team
- Coaching & Development
- Store operations
- Engaged in company sales mission and sales initiatives
- Phone Repairs/ Troubleshooting/ software updates.
Retail Sales Associate
T-Mobile Corp
01.2010 - 12.2016
- Offer customers all products and services of T-Mobile and offer exceptional customer service
- Responsible for meeting personal sales goals
- Customer service, Cold Calls and troubleshooting
- Store operations
- Phone Repairs/ Troubleshooting/ software updates.
Education
Associate of Arts - Business Administration And Management
Holyoke Community College
Holyoke, MAHigh School Diploma -
High School of Commerce
06.2007
Skills
Proficient in designing, installing, and troubleshooting various types of holiday lights and landscape lighting systems
Skilled in using specialized software for lighting design and simulation
Experienced in selecting and integrating different lighting technologies, such as LED, and smart lighting controls
Strong problem-solving abilities and attention to detail in diagnosing and resolving lighting system issues
Excellent project management skills, including budgeting, scheduling, and client communication
Languages
Spanish
Native or Bilingual
Timeline
Samsung Branded Engineer
NISI USA
04.2023 - 10.2023
Territory Manager
Brite Nites
10.2022 - Current
Owner and Operator
Unlimited Mobile inc
05.2021 - 02.2023
Assistant Store Manager
AT&T
11.2016 - 04.2021
Retail Sales Associate
T-Mobile Corp
01.2010 - 12.2016
Associate of Arts - Business Administration And Management
Holyoke Community College
High School Diploma -
High School of Commerce
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