Joshua Pfeifer
Manteca,CA
Summary
Experienced in equipment maintenance and quality inspection, ensuring operational efficiency within the car wash department. Responsibilities included supervising staff, managing supply restocking, and conducting vehicle inspections to uphold high standards. Demonstrated effective communication and problem-solving skills while providing customer service and adhering to safety compliance protocols. Proven ability to manage inventory and optimize processes to enhance overall service delivery. Thrives under pressure and motivated in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Car Wash Manager
Jaguar Land Rover
Livermore, California
04.2023 - Current
- Monitoring all equipment used during the car wash process to ensure it is functioning properly. This includes restocking and replenishing all supplies used throughout the day and week.
- Scheduling, assigning and supervised staff members in the car wash department.
- Inspecting vehicles before and after they were washed to ensure the highest quality standards are met.
- Maintaining and organizing the order of four different dealerships cars’ throughout the auto mall, ensuring the CSI for Porsche, Audi, Jaguars, and Land Rovers meet their goals
Independent Contractor
Instacart
Manteca, California
11.2021 - Current
- Provided exceptional customer service throughout the shopping experience.
- Loaded groceries into customers' vehicles in a safe manner.
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Scanned products using hand-held scanners.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
- Delivered groceries on time according to company standards for customer satisfaction.
Crew Member
KFC
Manteca, California
11.2020 - 04.2021
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Checked expiration dates on all products before serving them to customers.
- Restocked kitchen supplies including food products and utensils.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Informed customers about daily specials in an engaging manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
Cashier
Golden State Restaurant Group
Manteca, CA
11.2017 - 09.2019
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Served customers with a Smile.
- Communicating with customers either directly or through the Drive-thru.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Some College (No Degree) - Business Administration
Modesto Junior College
Modesto, CASkills
- Equipment maintenance
- Quality inspection
- Team management
- Supply restocking
- Taking initiative
- Detail oriented
- Self-motivated
- Customer service
- Safety compliance
- Inventory management
- Process optimization
- Effective communication
- Problem solving
- Time management
- Staff training and development
- Car wash chemicals expertise
- Vehicle inspections
- Cash handling proficiency
- Performing arithmetic quickly and precisely, calculating percentages and discounts
Affiliations
- Avid Fisherman, excited by chasing something attainable yet elusive.
- Faithful Christian, attending Crossroads Church in Manteca.
- Chef in the making! A Passion for creating Hearty and healthy meals at home.
Timeline
Car Wash Manager
Jaguar Land Rover
04.2023 - Current
Independent Contractor
Instacart
11.2021 - Current
Crew Member
KFC
11.2020 - 04.2021
Cashier
Golden State Restaurant Group
11.2017 - 09.2019
Some College (No Degree) - Business Administration
Modesto Junior College