Trenton Foltz
Hagerstown,MD
Summary
Highly organized, with a strong background in equipment maintenance and inventory management. Recognized for effective time management and ability to implement corrective actions based on customer feedback, ensuring operational excellence. Engaged, hard worker, skilled in problem-solving.
Overview
4
4
years of professional experience
Work History
Car Wash Manager
Ghattas Enterprises
Hagerstown, MD
05.2024 - Current
- Managed daily operations of car wash facility ensuring efficient workflow.
- Maintained equipment functionality through regular inspections and timely repairs.
- Implemented customer service standards to enhance client satisfaction and experience.
- Monitored cleanliness and organization of the facility for operational efficiency.
- Analyzed customer complaints regarding car wash services and implemented appropriate corrective action.
- Conducted regular inventory of supplies needed to operate the car wash facility efficiently.
- Coordinated inventory management for cleaning supplies and tools to ensure availability.
Supervisor
Rita's Ice
Hagerstown, MD
02.2023 - 05.2024
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies and procedures.
- Monitored employee productivity to provide constructive feedback and coaching.
- Delegated work to staff, setting priorities and goals.
- Monitored employee productivity to ensure effective time management and operational efficiency.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Crew Member
Dairy Queen
Hagerstown, MD
05.2022 - 11.2022
- Provided excellent customer service in fast-paced food environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted team members during peak hours to ensure smooth operations.
- Handled cash transactions accurately and processed customer orders efficiently.
- Followed safety procedures and maintained food safety standards consistently.
- Collaborated with team to deliver high-quality service during busy shifts.
Education
High School Diploma -
North Hagerstown High School
Hagerstown, MD05-2024
Skills
- Equipment maintenance
- Inventory management
- Customer service
- Operational efficiency
- Time management
- Problem solving
- Process improvement
- Quality control
Timeline
Car Wash Manager
Ghattas Enterprises
05.2024 - Current
Supervisor
Rita's Ice
02.2023 - 05.2024
Crew Member
Dairy Queen
05.2022 - 11.2022
High School Diploma -
North Hagerstown High School