Summary
Overview
Work History
Education
Skills
References
Training Certificates
Highlight Of Skills
Accomplishments
Timeline
Generic

Joshua P. Graddick

Laurens,SC

Summary

Innovative professional in the engineering field, known for high productivity and efficient task completion. Skilled in project management, problem-solving, and technical writing. Excels with strong communication, teamwork, and adaptability, ensuring successful project outcomes and collaborative work environments. Innovative engineer with a background in diverse engineering projects, including design optimization and process improvement. Strong analytical skills, adept at problem-solving, and implementing efficient solutions to enhance productivity. Proven ability to lead teams toward achieving project goals within deadlines, significantly improving operational efficiency, and reducing costs. Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record of delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals, and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

21
21
years of professional experience

Work History

Design Engineer/Field Engineer

Caterpillar Inc
Griffin, Georgia
05.2022 - Current
  • Assist with data centers to ensure they have minimum downtime.
  • I have to work with dealers and commissioning agents to ensure they are getting the Modbus registers correct on both ends of the spectrum.
  • I assist in the weekly quality portal with the different dealers to ensure they are not putting defects in the portal that should be assigned to Caterpillar.
  • Assisted with developing new products by providing input on design concepts.
  • Implemented design improvements to enhance product performance and reduce manufacturing costs.
  • Ensured compliance with relevant industry standards and regulations throughout the design process.
  • Troubleshot existing products to identify potential design improvements.
  • Provided engineering support to production personnel during the manufacturing process.
  • Coordinated with contractors and suppliers to secure necessary materials and equipment.
  • Managed the team in troubleshooting efforts that alleviated errors.
  • Integrated and debugged technology in preparation for massive overhaul of network.
  • Streamlined field operations through the development of standard operating procedures.
  • Provided positive customer support training experience upon project completion.
  • Developed and maintained relationships with clients to ensure satisfaction with services.
  • Collaborated with other departments to ensure timely completion of projects within budget constraints.
  • Generated technical reports for customers.
  • Identified design flaws or potential issues with existing systems in the field.
  • Configured, tested and deployed new hardware components in the field.
  • Provided expert technical support and guidance to clients and team members.

Test Engineer/Field Support Engineer

Caterpillar/ TRC Contract Group
Griffin , GA
01.2021 - 05.2022
  • Designed and configured test bays for the mega data center gensets
  • Created a layout to get load cables off the ground and easier for test techs to get the cables to attach to package
  • Managed the test team to assure they are following the written process and create better processes
  • Created and managed documentation to follow the process to the end customer needs
  • I created documentation to have the test techs follow the same process as the dealer tech’s do on site to check all the equipment and software function
  • Coordinate with techs and help troubleshoot electrical & Mechanical issue
  • I work with dealers on site in San Antonio & Chicago to solve issue that has come up in the field
  • Troubleshoot and solve issue that dealer has on site with the genset packages
  • Travel every week to Griffin Georgia or to customer sites
  • I work with Management, Quality & Engineering, and the factory to improve our process to our customer and send back the issue’s I find in the field
  • I must do remote support to the factory or to the dealer’s tech at any given time of the day depending on my location
  • I support and train dealer techs on the product and insuring them on complete details of how to do EPMS process and other test processes
  • Along with getting the customer site up to full commissioning

Research and Development Test Engineer

Caterpillar/ Populus Contract Group
07.2018 - 04.2020
  • Coordinated in the micro-managing 10-million-dollar project along the side with my manager
  • I worked remotely from home to troubleshoot, walk thru tech’s on fixing the issue’s, updating software
  • Managed a team from the Cat dealer on daily task that was required and break down and repair of engine
  • I currently work in Griffin Georgia, Caterpillar Large Power Division working on a Prove Design Well Service Frac unit
  • Had to work with engineering group out of Peoria Illinois, Layfette Indiana
  • Would troubleshoot issue that arise daily with software, or the package itself
  • Had to work closely with software team in Peoria to amend software as we need to modify engine performance, transmission performance, or the black horse water pump
  • I also work with Canape software to check data from the engine performance and to see if the diesel/gas bend is doing correctly
  • Responsible for daily operation and maintenance of T4 DGB Well Service trailer used for validation testing of New Caterpillar Engine
  • Managed Procurement, scheduling and completion of all service and maintenance required for both the well service trailer and the facility
  • Included procurement of Consumables for engine, well service pump, and facility including choke, cooling tower and test cell computer system
  • Service schedules were coordinated Caterpillar dealer and 3rd party vendors
  • Coordinated multiple specific engineering test insuring proper testing planning, material and equipment availability and data acquisition
  • Test Resulted in successful validation and product launch of Caterpillar’s 3512E T4 DGB Well Service Engine
  • Engine has proven to be dependable in the field since the product launch in-part due to the learning and validation work completed
  • Product won Engine of the year from Diesel Progress magazine in 2020

Welder/ Fabricator

3S International
11.2017 - 04.2018
  • Perform daily task to get all employee’s there work assignment
  • Weld out metal racks and most of the parts that is used to put the racks together
  • Perform task on the metal sheer and cut metal as needed
  • Assist the Supervisor in project that we would be for the next job to have ready for other work stations
  • I weld on Steel & Galvanized metal daily

Test Cell Operator III / Test Engineer

Caterpillar, Newberry, SC
07.2010 - 08.2017
  • Worked with electricity safely in a challenging environment and Completed required Test Cell 3 Training
  • Performed test on standard generator sets to determine malfunctions and make repairs as required
  • Conducted special test on generator sets to prove engineering and design theory
  • Interpreted complex prints and electrical drawing to perform tests and documented all test results
  • Set up and simulated test for special panels with the aid of the component documentation
  • Updated computer records on machine progress/faults and trained other employees if and when required
  • Tested product from various product lines where needed and Ensured correct PPE for testing electrical circuits
  • Assumed a lead role when necessary and demonstrated ability to parallel two generators
  • Identified energized circuits 14,000V and below and ensured correct PPE for testing electrical circuits
  • Identified low and medium voltage cables by size and type using cable labels and configurations
  • Properly flash and EMCPIV control panel and performed start up on genset
  • Proper resetting of shutdowns and alarms on EMCPIV
  • Performed a Reactive Load Testing as well as Resistive Load Testing
  • Properly set a Caterpillar Digital Voltage Regulator to specific applications
  • Traveled to Seguin Texas and Griffin Georgia facilities to help them setup equipment and train personal

Maintenance Mechanic

Kellett & Son Truck Parts, Laurens, SC
10.2009 - 04.2010
  • Performed maintenance on heavy duty truck and tractor trailers including oil changes, filters, Federal Inspection
  • Knowledgeable in removing and installing brakes and seal on trucks and tractor trailers
  • Conducted engine work on Cummins, Volvo, and Caterpillar engines and remained on call 24/7 for emergencies
  • Removed and installed transmissions from heavy duty trucks as well as clutches and flywheels
  • Used code reading software to find out issues with trucks and preformed electrical work to dash boards
  • Removed and installed axle under tractor trailors as well as old and new injectors

Engine Auditor

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009
  • On a day to day basic I work closely to Marine Center of Excellence Quality group (with the Marine Center of Excellence quality and management groups) and Marine Center of Excellence management to insure we deliver our customer’s a perfect defect free engine
  • Performed daily audits, including Pre-Audits, End of the Line audits, ATA audits & Final Audits
  • Performed small repairs to engines to keep the flow of the process going and to meet customer ship dates

Assembly Technician

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009
  • Utilized my work skills in 2nd Pass Paint
  • Marine Center of Excellence 2nd pass painter worked to improve the processes and the flow of engine out of 2nd pass paint
  • Work with team leaders and management on ideas and submit ideas on the CPS board to improve the process of 2nd pass paint to get engines in and out of this area quickly and with good quality
  • Worked with Marine Center of Excellence Quality to insure we delivered excellent painted engines to the customer and worked with Quality to fix issue that came up due to paint requirements
  • Mixed paint and sprayed engine
  • I contributed my work skills in 1st pass paint as a painter

Quality Team Leader Analysts

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009
  • Liaison between Fountain Inn Logistic Service Center and Greenville Engine Center
  • Owner of the Fountain Inn Logistic Service Center defect database
  • Manage the inspection of all gages and fixture and sent them out to J.A
  • King for inspection every 3 months
  • Provide new hire training
  • Created and owner of crystal reports for Quality Support
  • Assign customer defects to Fountain Inn Logistic Service Center coaches
  • I made management calls if my supervisor was ever out and covered manager job duties

Team Leader Finish Engine Shipping

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009
  • Managed inventory of 5000 engines across three warehouses, including performing annual inventory counts (95.0% accuracy rating on all inventory records)
  • Coordinated transportation
  • Work with scheduling to get loads ready or if we have problems
  • Got loads staged and ready for the next day load to be delivered to the customers
  • Made sure all loads were entered into the system every night
  • Organized our yearly inventory counts
  • Kept in close contact with Greenville Engine Center on engines we needed for shipments

Logistics Team Leader

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009
  • Manage team of 15 associates
  • Promote HR policies
  • Manage inventory over 500 parts in MTS and kept our inventory trucks on a strict schedule
  • Work with Greenville Engine Center team leader to resolve issue online
  • Overcome any problems that arise in logistics
  • Ensure that parts are received to assembly area on time
  • Develop new systems to help manage inventory and develop and help associate on their career paths

Education

High School Diploma -

Laurens District 55 High School
Laurens, SC

Jouneyman Welding Certificate -

Piedmont Technical College
Greenwood, SC

Skills

  • Communication Skills
  • Process Improvement
  • Standardize Work Flow
  • Use hand tools
  • Computerized systems
  • Training
  • Collaborative management skills
  • Electrical skills
  • Troubleshooting skills
  • Mechanical Skills
  • Leadership skills
  • Load testing
  • Electrical troubleshooting
  • Research and development
  • Team management
  • Process improvement
  • Quality assurance
  • Troubleshooting and Diagnostics
  • Problem-solving
  • Programming
  • User acceptance testing

References

  • Henry Manos, manoshenry@gmail.com, (803) 238-0004
  • Curt Craig, Craig_John_C@cat.com, (309) 634-6484
  • Jim Schuver, Schuver_James_E@cat.com, (803) 960-4758
  • Daniel Frazier, Daniel_Frazier@cartermachinery.com, (804) 387-0165

Training Certificates

  • 6 Sigma Greenbelt, 2006
  • DDI Team Leader Workshop Certification, 2007
  • Employee of the Month, 2007, 2016
  • Certified Test Cell Qualification to Level 3, 2011
  • On the Spot Award for Safety, 2011
  • On the Spot Award for Teamwork, 2014
  • Electric Power Division Innovator Award, 2015
  • Several different Kaizen Projects, 2008, 2009

Highlight Of Skills

  • Communication Skills
  • Process Improvement
  • Standardize Work Flow
  • Use hand-tools
  • Computerized Systems
  • Training
  • Collaborative Management Skill
  • Electrical Skills
  • Troubleshooting Skills
  • Mechanical Skills
  • Leadership Skill

Accomplishments

  • Certified Caterpillar ECS 100 Gensets Controls- Single Unit Training Course
  • Developed PLE Training Course for Dealers and Caterpillar Employees for Datacenter sites
  • BLS Life Support (CPR & AED) Certified
  • NFPA 70E Certified
  • Caterpillar Innovator Award

Timeline

Design Engineer/Field Engineer

Caterpillar Inc
05.2022 - Current

Test Engineer/Field Support Engineer

Caterpillar/ TRC Contract Group
01.2021 - 05.2022

Research and Development Test Engineer

Caterpillar/ Populus Contract Group
07.2018 - 04.2020

Welder/ Fabricator

3S International
11.2017 - 04.2018

Test Cell Operator III / Test Engineer

Caterpillar, Newberry, SC
07.2010 - 08.2017

Maintenance Mechanic

Kellett & Son Truck Parts, Laurens, SC
10.2009 - 04.2010

Engine Auditor

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009

Assembly Technician

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009

Quality Team Leader Analysts

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009

Team Leader Finish Engine Shipping

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009

Logistics Team Leader

Caterpillar, Fountain Inn, SC
07.2004 - 10.2009

High School Diploma -

Laurens District 55 High School

Jouneyman Welding Certificate -

Piedmont Technical College

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Joshua P. Graddick