Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JOSHUA PINNOCK

Morristown,NJ

Summary

A spirited, skilled professional with over ten years of administrative, management and supporting account, and creative experience. Exceptional problem resolution skills, customer service fellowship and a dedication to serving the internal and external customer. Superior communication and organizational skills, detail oriented and persistent and flexible in high-pressure situations. Exemplary planning and organizational skills. Looking for a position involving working with others to achieve advancement and growth for the company.

Overview

10
10
years of professional experience

Work History

Paralegal

The Law Office of Kisha J. Pinnock, P.C.
Morristown, NJ
12.2021 - Current
  • Took incoming phone calls
  • Managed the attorney's calendar
  • Received and processed incoming mail
  • Prepared Case Information Statements, Exhibit and Trial Binders, Certifications for the attorney to draft, conducted client intake interviews, and prepared the attorney for court appearances.

Bartender and Server

Cheesecake Factory
Rockaway/San Diego, NJ/CA
11.2017 - Current
  • Employee of the Month for August 2018
  • Dedicated to ensuring customer satisfaction by remaining accessible and friendly
  • Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues
  • Talent for quickly resolving issues prior to escalation
  • Rapid learning of and thorough knowledge of menu offerings
  • Success multitasking while remaining professional and courteous in a fast-paced environment
  • Took orders, served food and drinks, and removed dinnerware from the table in a timely manner
  • Answered questions regarding the menu, and worked closely with wait staff and the kitchen to ensure the restaurant is operated efficiently.

Congressional Intern

Congressman Pascrell of the 9th Division of New Jersey
Paterson, NJ
01.2015 - 08.2017
  • Drafted letters to constituents
  • Attended committee hearings, wrote summary briefs, researched various issues for staff, and assisted with additional office duties assigned by office staff
  • Managed database used for tracking bills and communicating the status on a regular basis to staff.

Resident Assistant/Student Patrol

William Paterson University
Wayne, NJ
01.2014 - 01.2017
  • Assisted in supervising residents and responding to complaints, reports, requests, and emergencies
  • Submitted reports on infractions, violations, and safety issues
  • Promoted and hosted residence hall events
  • Informed residents about relevant campus and local activities
  • Provided assistance to emergency service personnel when called to college property.

Education

Bachelor of Arts - Political Science and Criminal Justice

William Paterson University
05.2017

Skills

  • Legal Correspondence Writing
  • Reception Management
  • Case File Organization
  • Document Preparation
  • Calendar Management
  • Schedule Coordination
  • Strong Investigation Skills
  • Troubleshooting Complex Problems
  • Documenting
  • Database Research

References

Will be furnished upon request.

Timeline

Paralegal

The Law Office of Kisha J. Pinnock, P.C.
12.2021 - Current

Bartender and Server

Cheesecake Factory
11.2017 - Current

Congressional Intern

Congressman Pascrell of the 9th Division of New Jersey
01.2015 - 08.2017

Resident Assistant/Student Patrol

William Paterson University
01.2014 - 01.2017

Bachelor of Arts - Political Science and Criminal Justice

William Paterson University
JOSHUA PINNOCK