Joshua Prather
Portland
Summary
A tenured high-volume leader who has a proven track record of driving results, hiring and retaining the best staff, and making a positive business impact through customer service.
Overview
9
9
years of professional experience
Work History
Department Manager
H&M Hennes & Mauritz
Portland
03.2025 - Current
- Directed daily store operations to ensure efficient workflow and customer satisfaction.
- Managed inventory levels and coordinated timely restocking of merchandise.
- Oversaw employee scheduling to optimize labor costs and meet business needs.
- Trained and mentored team members in customer service and sales techniques.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Implemented visual merchandising standards to enhance product presentation and appeal.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Utilized technology and software for inventory management and sales reporting.
Assistant Manager, Merchandising
Old Navy
Beaverton
07.2023 - 03.2025
- Opened and closed store, drove sales through KPI achievement and customer service excellence, met loyalty goals via credit card and account sign-ups, and developed talent among current and new employees.
- Operationally I also create schedules, manage payroll off of sales and business needs, forecast trends, network for future talent, hire/onboard of new employees, and train current/new employees.
- Analyzed weekly sale trends of departments and adjusted strategies to enhance performance.
- We also make weekly flexes of departments for different promotions in store, auditing signage, as well as helping on shipments to land new product arriving in store.
- Mapped and planned department moves monthly, led team of 6 to execute moves, and set visual displays for store.
- The company also provides Merchandisers monthly workshops to better help drive our success in setting of moves and how to make them impactful for shoppers.
Assistant Store Manager
Vans
Grand Prairie
09.2019 - 06.2023
- Managed store operations, achieved sales goals and KPIs, and completed daily/weekly paperwork including audits, payroll, and scheduling.
- Acting store manager from August 2022 to January 2023.
- Processed incoming stock within 24 hours, maintained stock room standards, assisted with stock replenishment on the floor, and trained all new stock associates.
- Within the talent portion I am incharge of networking, interviewing, and onboarding of new associates/managers, and creating weekly schedules based off of LY numbers and forecasted numbers from the company.
- I have worked in each department over my four years with the company and I was currently overseeing Stock as well as the Talent portion.
- Within the talent portion I am in charge of networking, interviewing, and onboarding of new associates/managers, and creating weekly schedules based off of LY numbers and forecasted numbers from the company.
- Led multiple stock teams of four to eight members and developed several team members into stock supervisors as stock assistant manager.
- Opened two new locations across United States with Vans.
Store Manager
PacSun
Grapevine
01.2019 - 09.2019
- As the store manager of Pacsun my daily tasks were recruiting/hiring top talent, prioritizing and delegating tasks to ensure productivity, having product knowledge, using seasonal tools to ensure correct floor moves, setting and maintaining visuals.
- Teaching authentic selling, meeting daily, weekly, and yearly goals, while having customer focus to ensure sales, and to bring back customers.
- Operationally as the store manager I created schedules based on budgets, LY, Forecasts, and goals set by the company.
- Weekly self audits, receiving and placing out of shipment, monthly/seasonally floor moves.
- Training of all new associates from selling, processing stock, visual standards and to HR/LP.
Store Manager
Journeys
Grapevine
11.2017 - 01.2019
- Managed daily goals and KPIs, processed product shipments to stores and customers, maintained visual standards, and oversaw incoming shipments to enhance operational efficiency.
- Analyzed sales performance against targets, ensuring store met required sales percentages for shoes, accessories, and clothing to drive revenue.
- Evaluated productivity hours against company models and managed audit processes, contributing to effective shrinkage reduction.
- Evaluated productivity hours against company models and managed audit processes to reduce shrinkage.
Education
High school diploma -
Beaverton High School
Beaverton, ORSkills
- Retail operations
- Performance metrics
- Scheduling optimization
- Customer relationship management
- Talent development
- Team leadership
Timeline
Department Manager
H&M Hennes & Mauritz
03.2025 - Current
Assistant Manager, Merchandising
Old Navy
07.2023 - 03.2025
Assistant Store Manager
Vans
09.2019 - 06.2023
Store Manager
PacSun
01.2019 - 09.2019
Store Manager
Journeys
11.2017 - 01.2019
High school diploma -
Beaverton High School