Joshua Priegnitz
Asheville,NC
Summary
Implementation Manager with over 5 years of experience in software deployments and digital transformations. Proven track record in project management and change management, consistently delivering projects under budget while ensuring high client satisfaction. Expertise in integrating technology solutions to optimize business processes and enhance operational efficiency. Recognized for strong communication skills and adaptability, leading cross-functional teams to successful project outcomes.
Overview
12
12
years of professional experience
Work History
Infrastructure Implementation Manager
Pinnacle Treatment Centers
Mt. Laurel, NJ
09.2021 - Current
- Orchestrated and monitored software implementation processes across the organization.
- Scheduled and planned execution of implementation strategies for new systems.
- Guided personnel in using new software, ensuring effective training delivery.
- Managed vendor relationships while adhering to budgetary guidelines.
- Coordinated transitions of infrastructure responsibilities with internal departments and external IT contractors.
- Escalated issues to vendors and IT management to facilitate timely resolutions.
- Communicated with operations to minimize disruptions to patient care and services.
- Developed and maintained comprehensive project documentation for compliance.
Hardware Technician
Kindred Healthcare
Louisville, KY
06.2014 - 03.2016
- Maintained, tracked, and updated hardware assets across Kindred Enterprise.
- Configured and repaired over 200 computer systems monthly to ensure operational efficiency.
- Resolved 95% of support tickets within 24 hours, enhancing user satisfaction.
- Reduced hardware failure rate by 10% through proactive maintenance strategies.
- Managed inventory and controlled asset allocation effectively.
- Collaborated with clinical staff to assess equipment needs and improve service delivery.
- Trained new technicians on repair procedures to enhance team capabilities.
- Documented repair processes and maintenance logs for future reference.
Warehouse Technician
Walmart
Bardstown, Kentucky
09.2013 - 05.2014
- Achieved greater than 98% accuracy in stock counts through daily inventory management including receiving, sorting, and scanning items.
- Fulfilled orders efficiently using a custom system to locate products, minimizing delays and enhancing customer service.
- Maintained organized, safe warehouse environment in compliance with company policies and safety procedures.
- Inspected incoming shipments for accuracy and quality to ensure high standards.
- Organized stock in designated locations for optimal accessibility and efficiency.
- Collaborated with team members to streamline workflow processes and improve operations.
- Trained new warehouse staff on standard procedures to enhance team capability.
- Utilized inventory management systems to monitor stock levels and conducted regular inventory counts to maintain availability.
Education
High School Diploma -
Warwick Valley High School
Warwick, NY06-2013
Computer technology
Elizabethtown Community And Technical College
Elizabethtown, KYRadio, Television and Broadcasting
Western Kentucky University
Bowling Green, KYSkills
- Advanced Internet Technologies
- Computer Languages
- Integrated Academics
- Website design
- HTML 5
- Microsoft Office
- Word
- Outlook
- Windows
- Excel
- PowerPoint
- Hard working
- Quick learner
- Able to work independently
- Detailed
- Pleasant
- Outgoing
References
Available upon request
Timeline
Infrastructure Implementation Manager
Pinnacle Treatment Centers
09.2021 - Current
Hardware Technician
Kindred Healthcare
06.2014 - 03.2016
Warehouse Technician
Walmart
09.2013 - 05.2014
High School Diploma -
Warwick Valley High School
Computer technology
Elizabethtown Community And Technical College
Radio, Television and Broadcasting
Western Kentucky University