Joshua Quinones Morales
Tracy,CA
Summary
Proven leader and skilled mentor, adept in boosting team productivity and customer satisfaction at Columbia Sportswear. Can work in any environment when needed. Excelled in training staff, enhancing workflows, and implementing effective solutions. Always making sure all customers were satisfied with their visit to the establishment. Demonstrates exceptional decision-making and customer service abilities, significantly improving operational efficiency without compromising quality.
Overview
1
1
year of professional experience
Work History
DKH/Supervisor
Columbia Sportswear
10.2023 - Current
- Trained new staff on their skills to become the best they can be
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Setting a example as a leader by making sure store was clean and good to shop so customers felt good and clean to shop
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Merril F West High School
Tracy, CA05-2025
Skills
- Skilled in working with and or without a team to meet needs for customers
- Training and mentoring
- Goal oriented
- Customer service
- Decision-making
- Inventory control
- Team building
- Sales expertise
Timeline
DKH/Supervisor
Columbia Sportswear
10.2023 - Current
High School Diploma -
Merril F West High School
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