Joshua Ramirez
Meriden,United States
Summary
Dedicated Class A CDL Driver with TMC, skilled in load securement and vehicle maintenance. Bilingual in English and Spanish, I excel in customer service and time management, ensuring efficient routes and safe deliveries. Proven ability to resolve issues promptly while maintaining a clean driving record and strong attention to detail.
Overview
4
4
years of professional experience
Work History
Class A CDL Driver
TMC
DesMoines, IA
11.2024 - Current
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Provided courteous customer service during pickups and deliveries of goods.
- Knowledge of load securement with 4-inch straps, 2-inch straps, chains, binders, bungies, tarps, and dunnage.
- Knowledge of drop-and-hook procedures.
- Scheduled routes efficiently to maximize time management on the road.
Customer Service Representative
Rem Surface Engineering
Southington, CT
04.2021 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answer inbound calls, chats, and emails to facilitate customer service.
Education
New England Tractor Trailer Training School of Connecticut
Somers, CT06-2024
Skills
- Bilingual- English & Spanish
- Clean Driving Record
- Licensed CDL-A driver with over 600 hours of training from an accredited school
- Vehicle Maintenance
- 10 speed transmission
- Strong attention to detail and organization
- Time Management
- GPS & Navigation Tools
CERTIFICATIONS, LICENSES & ENDORSEMENTS
- Certified Driver’s License – CDL-A
- DOT Medical Card - Expires November 2025
- National Defensive Driver Course- June 2024
- Airbrakes Endorsement- September 2024
- Combination Endorsement- September 2024
Timeline
Class A CDL Driver
TMC
11.2024 - Current
Customer Service Representative
Rem Surface Engineering
04.2021 - 10.2024
New England Tractor Trailer Training School of Connecticut
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