Experienced Director of Operations with 16+ years of experience managing teams and optimizing processes. Proven track record of improving productivity, reducing costs, and creating efficient workflows.
Overview
9
9
years of professional experience
Work History
Operations Manager
Conlan Tire
02.2024 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Director Of Operations
RaceTrac Petroleum
02.2016 - 02.2024
Successfully managed a staff of1000+ employees while directing operations at RaceTrac Petroleum, resulting in multiple Year-over-year increases in the inside margin, net profit, reduced labor cost, and reduced shrink
Developed and implemented operational policies, procedures, and best practices to ensure compliance with all applicable local, state, and federal laws and regulations
Established quality control and monitoring systems to ensure customer service standards were met
Collaborated with executive teams to develop and implement strategic plans for operational growth and efficiency
Managed the overall budget to ensure resources were allocated efficiently and effectively
Responsible for monitoring operational performance and providing regular updates to executive management
Emergency Room Nurse and Clinical Coordinating Supervisor at Lakeland Regional HealthEmergency Room Nurse and Clinical Coordinating Supervisor at Lakeland Regional Health