Joshua Reyes
Bronx,NY
Summary
Motivated professional successful in fast-paced environments, skilled in multitasking. Supports team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean, and supplies stocked. Builds relationships and manages time effectively.
Overview
12
12
years of professional experience
Work History
Busser, Runner, Server, Register
Kingsbridge Social Club
Bronx, NY
01.2023 - Current
- Supported opening and closing operations, ensuring smooth daily workflow
- Supported teamwork by assisting as a busser, runner, and server
- Elevated customer satisfaction by improving drink mixology
- Carried out regular inventory assessments and updated stock to uphold operational efficiency
- Proficient with the Toast point-of-sale system for accurate transaction management
- Provided excellent customer service to ensure satisfaction.
Paraprofessional
Department of Education
Bronx, NY
01.2013 - Current
- Assisted students with daily assignments and provided classroom management support
- Conducted small group sessions to reinforce social, cognitive, and behavioral objectives
- Recorded attendance and progress using the SESIS system, ensuring effective tracking of student development
Busser/Server
Tilila
Bronx, NY
01.2018 - 01.2020
- Provided exceptional customer service to customers
- Took orders and provided recommendations on menu items
- Handled cash and credit card transactions using a point-of-sale system
- Maintained a clean and organized dining area
- Collaborated with kitchen staff to ensure food quality and timely delivery of orders
- Responded to customer inquiries and resolved any issues in a timely and professional manner
Server
Bouchon Bakery, Thomas Keller Restaurant Group
New York, NY
03.2015 - 12.2018
- Stayed aware of preparation methods and kitchen processes
- Ensured happiness by maintaining high-quality customer interactions
- Efficiently received customer orders
- Maintained high standards of courteous guest interactions
Education
Bachelor of Arts - Sociology
Lehman College of The City University of New York
The Bronx, NY03-2024
High School Diploma -
Bronx Theatre High School
Bronx, NY06-2011
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Proficient in using point-of- sale systems
- Familiarity with food and beverage service procedures
- Ability to multitask and prioritize tasks effectively
- Time Management
- Menu knowledge
- Certified food handler
- Wine Knowledge
- Bar operations
Languages
English, Spainish (intermediate)
Timeline
Busser, Runner, Server, Register
Kingsbridge Social Club
01.2023 - Current
Busser/Server
Tilila
01.2018 - 01.2020
Server
Bouchon Bakery, Thomas Keller Restaurant Group
03.2015 - 12.2018
Paraprofessional
Department of Education
01.2013 - Current
Bachelor of Arts - Sociology
Lehman College of The City University of New York
High School Diploma -
Bronx Theatre High School
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