Eric Joanico
Alpharetta,United States
Summary
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work. Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
3
3
years of professional experience
Work History
Food Runner/Server Assistant
Pampas Steakhouse
Johns Creek, GA
06.2023 - 01.2024
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Delivered food to guests in a timely manner while following safety protocols.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
Team member
Salata
Alpharetta, United States
07.2022 - 05.2023
- Processed payments quickly and accurately, resulting in customer satisfaction
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Provided customer service in a friendly and professional manner, resulting in customer satisfaction ratings.
Food Runner
Hobnob
Alpharetta, United States
04.2022 - 01.2023
- Maintained a high level of customer satisfaction by providing friendly and efficient service
- Followed proper food safety protocols to ensure quality and safety of food served
- Bussed tables, cleared dishes, and reset tables for new guests
- Transported food trays from kitchen to dining areas.
Team member
Local Wood Fired Grill
Alpharetta, United States
03.2021 - 01.2022
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Assisted customers with locating items and providing product information
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
Education
Pursuing Computer Science - Computer Science
Georgia State University
03.2024
High Honors -
Alpharetta High School
05.2022
Skills
- Excellent Work Ethic
- Food Safety and Sanitation Practices
- Excellent Customer Service Skills
- Motivated Attitude
- Strong Organizational Skills
- Bilingual in English and Spanish
Hobbies
- Weight lifting
- Videography
- Cooking
References
References available upon request.
Timeline
Food Runner/Server Assistant
Pampas Steakhouse
06.2023 - 01.2024
Team member
Salata
07.2022 - 05.2023
Food Runner
Hobnob
04.2022 - 01.2023
Team member
Local Wood Fired Grill
03.2021 - 01.2022
Pursuing Computer Science - Computer Science
Georgia State University
High Honors -
Alpharetta High School
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