Zadrianna Garofano
SAINT PETERSBURG,FL
Summary
Driven and enthusiastic, I am eager to begin my career in analytics and business marketing. I am strongly interested in data-driven decision-making and market strategy, and I constantly seek opportunities to expand my knowledge and apply innovative solutions. Adaptable and resourceful, I am ready to contribute fresh perspectives while continuously learning and growing within the industry.
Overview
2
2
years of professional experience
Work History
Food Runner/Server Assistant
The Library Restaurant
Saint Petersburg, FL
07.2024 - Current
- Greeted guests with friendliness and professionalism.
- Responded promptly to customer inquiries and requests for additional items or services.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests promptly while following safety protocols.
Hostess
Carrabba's Restaurant
Brooksville, FL
04.2023 - 08.2025
- Greeted guests warmly upon arrival, seating them promptly.
- Directed patrons to lounges and waiting areas.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Customer Service Associate
Publix Grocery Store
Spring Hill , FL
01.2024 - 07.2025
- Followed up with customers after purchase to ensure satisfaction.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Bagged customer items in alignment with industry best practices.
Education
Bachelor of Arts - International Business
University of South Florida
Saint Petersburg, FL05-2027
Skills
- Customer service
- Teamwork and collaboration
- Relationship building
- Problem-solving
- Strong work ethic
- Public speaking
- Time management
- Analytical skills
Timeline
Food Runner/Server Assistant
The Library Restaurant
07.2024 - Current
Customer Service Associate
Publix Grocery Store
01.2024 - 07.2025
Hostess
Carrabba's Restaurant
04.2023 - 08.2025
Bachelor of Arts - International Business
University of South Florida
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