Joshua Reyes
Pomona,CA
Summary
Results-driven Senior Fleet Manager known for productive and efficient task completion. Possess specialized skills in strategic planning, cost management, and compliance regulation adherence. Excel in leadership, communication, and problem-solving to enhance operational efficiency and team performance.
Overview
18
18
years of professional experience
Work History
Senior Fleet Manager
Holliday Rock Co
Upland, California
08.2024 - Current
- Developed and implemented strategic fleet management policies to optimize lifecycle and reduce operational costs.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Supervised a team of mechanics responsible for maintaining the condition of all company-owned vehicles.
- Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.
- Drafted an annual budget proposal based on projected vehicle use and replacement requirements.
- Managed budgets related to fuel costs, vehicle acquisition, leasing, repairs, maintenance, insurance premiums.
- Supervised employees to promote optimal productivity in job tasks and duties.
- Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
- Developed and implemented fleet maintenance policies and procedures to ensure safe, reliable operation of vehicles.
Service Manager
Tesla
Covina, California
08.2022 - 08.2024
- Analyzed existing processes for potential cost savings initiatives.
- Produced thorough, accurate and timely reports of project activities.
- Analyzed competitive offerings to ensure the service department remained competitive.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored employee performance through key metrics analysis.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Established key performance indicators (KPIs) for the service team to measure success and productivity.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Facilitated communication between the service department and other company divisions.
Internal Sales Service Manager
Quinn Caterpillar
Whittier, California
02.2018 - 08.2022
- Enhanced sales volume through skilled support to both new and inactive customers.
- Directed and coordinated products, services and sales activities.
- Established relationships with key suppliers and vendors in order to secure competitive pricing.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Participated in team meetings discussing strategy changes or upcoming initiatives.
- Developed and implemented customer service policies to ensure high standards of quality.
- Prepared weekly, monthly, quarterly reports detailing progress against goals set out by upper management.
- Researched competitors' products and services to determine pricing strategies for company's offerings.
Rental Supervisor
Quinn Caterpillar
Whittier, California
05.2015 - 02.2018
- Conducted in-depth research on competitor trends, products and services.
- Prepared monthly reports detailing revenue generated from rentals.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Negotiated terms with vendors for purchasing supplies related to rentals.
- Updated and maintained rental agreement files and documents.
- Coordinated with other departments such as marketing or finance when necessary.
- Supervised rental staff to ensure quality customer service and satisfaction.
- Developed training programs for new employees on the use of rental equipment.
- Managed daily operations, client relations and IT.
Mechanic Shop Foreman
BlueLine Rental
Glendor, California
05.2009 - 01.2015
- Ensured that all mechanical operations were performed in accordance with established standards.
- Analyzed production data to identify trends and areas for improvement.
- Enforced shop policies regarding customer service and employee performance expectations.
- Provided customer service, addressing inquiries and resolving complaints.
- Inspected and assessed completed work using hand tools or gauges.
- Monitored employee work levels and optimized performance with strategic approaches.
Fuel Technician
Encore Jet Center
Ontario, California
10.2006 - 07.2009
- Changed aircraft oil, coolant, or other fluids to foster flight-readiness.
- Applied fluid to aircraft surfaces to remove ice.
- Inspected aircraft components and equipment for cracks, breaks and leaks.
- Carried out regular checks on underground storage tanks for potential contamination risks.
- Refueled aircraft using hoses connected to fuel trucks.
- Operated heavy machinery such as forklifts when loading and unloading barrels of gasoline from delivery trucks.
- Performed daily inspections of fuel tanks and pipelines, ensuring they were in compliance with safety regulations.
Education
Associate of Applied Science - Aviation Science
Restore College
El Segundo, CA05-2008
Skills
- Vehicle maintenance
- Performance analysis
- Transportation management
- Fleet optimization
- Cost control
- Operational efficiency
- Vendor negotiation
- Fuel management
- Safety monitoring
- Profit maximization techniques
- Vendor collaboration
- Telematics analysis
- Regulatory compliance
- Warranty management
- Fleet policy development
- Accident management
- Inspection and quality assurance
- Cost reduction
- Government regulations
- Vehicle acquisition
- Employee management
Timeline
Senior Fleet Manager
Holliday Rock Co
08.2024 - Current
Service Manager
Tesla
08.2022 - 08.2024
Internal Sales Service Manager
Quinn Caterpillar
02.2018 - 08.2022
Rental Supervisor
Quinn Caterpillar
05.2015 - 02.2018
Mechanic Shop Foreman
BlueLine Rental
05.2009 - 01.2015
Fuel Technician
Encore Jet Center
10.2006 - 07.2009
Associate of Applied Science - Aviation Science
Restore College