Eric Thayn
San Jose,USA
Summary
Dynamic Senior Fleet Manager with extensive experience at SV Delivery LLC, excelling in fleet management and safety compliance. Proven track record in optimizing vehicle availability for 100 routes, enhancing operational efficiency, and fostering strong vendor relationships. Adept at cost control and team leadership, ensuring high-quality service delivery and compliance with industry standards.
Overview
5
5
years of professional experience
Work History
Senior Fleet Manager
SV Delivery LLC
San Jose, California
05.2023 - Current
- • Manager fleet for 110 vehicles comprised of Amazon branded leased vehicles, Last Mile Rental Vehicles, owner owned vehicles and rental vehicles.
- • Ensure availability of sufficient vehicles to complete up to 100 routes and up to 25,000 packages. In addition, the fleet has to be diverse enough to accept TCO routes for up 5 stations.
- • Enhanced fleet safety features for vehicles delivering in mountain and rural areas, reducing risk for drivers and packages.
- • Work with vendors to ensure timely servicing of vehicles.
- • Work with dealerships to ensure vehicle repairs and recalls are done in a timely manner.
- • Review daily punch list of repairs.
- Performed in-house repairs on fleet vehicles. Scheduled external repairs for vehicles requiring specialized service.
- • Adjust inventory of fleet as needed.
- • Oversaw vendor budgets, optimizing fleet expenses while maintaining service quality.
- Maintained a healthy fleet that complied with Amazon standards.
- • Cultivated strong working relationships with Amazon managers and process assistants, facilitating effective communication and collaboration.
- Scheduled body damage repairs.
Operations Manager
SV Delivery LLC
San Jose, California
12.2021 - 12.2023
- · Responsible for overseeing the completion of up to 40 routes.
- · Managed teams for opening, closing functions, and driver hiring to ensure operational readiness.
- · Interview and hire new drivers.
- · Developed new hire training program to enhance onboarding experience and accelerate driver integration.
- · Supervised team leads.
- · Streamlined processes to minimize overtime and improve scheduling efficiency.
- · Developed strong working relations with Amazon OTR and management.
- · Coordinated vehicle dispatch to optimize delivery schedules.
- · Coordinate vendor services.
SV Delivery LLC
SV Delivery LLC
San Jose, California
11.2020 - 11.2021
- · Delivered customer packages on time, ensuring safety and quality standards.
- · Conducted training sessions for new drivers, improving their driving skills and knowledge.
- · Assisted with vehicle maintenance to ensure operational readiness.
Education
High School Diploma -
Yerba Buena High School
San Jose, CA06-1995
Skills
- Safety compliance
- Vendor management
- Preventive Maintenance
- Scheduling
- Vehicle maintenance
- Warranty management
Personal Information
Work Permit: Authorized to work in the US for any employer
Summary of qualifications:
- Managed and maintained fleet of 110 vehicles.
- Skilled at customer service and problem solving. Ability to listen to customer issue, assess situation and resolve issues with customers, vendors, employees or business partners.
- Organized, and detail oriented.
- Able to multi task in stressful environment.
- Created a program to inspect vehicles, identify issues, and create a workflow to ensure timely resolution of all repairs.
- Trained team leads to perform basic repairs without having to exchange vehicles.
- Excellent communication skills.
Timeline
Senior Fleet Manager
SV Delivery LLC
05.2023 - Current
Operations Manager
SV Delivery LLC
12.2021 - 12.2023
SV Delivery LLC
SV Delivery LLC
11.2020 - 11.2021
High School Diploma -
Yerba Buena High School