Joshua Rios
Cheyenne,Wyoming
Summary
Veterinary Assistant passionate about promoting animal health and extending lives of pets. Proficient in helping clients by answering questions, demonstrating patience, and offering guidance. Currently looking to further my skills in veterinarian medicine.
Overview
13
13
years of professional experience
Work History
Veterinarian Assistant
Yellowstone Animal Health Center
Cheyenne, Wyoming
11.2022 - Current
- Provide outstanding customer service to both new and returning clients
- Interpreted lab results for heartworm testing, parasites, and skin scrapings.
- Assisted veterinarians in medical procedures, such as taking blood and urine samples, administering medication, and performing surgeries.
- Communicate client needs and concerns to the attending doctor
- Fill and dispense prescribed medication to patients and clients
- Using Fear Free Principles provide appropriate treatment to patients
- Effectively navigate, schedule, and interpret appointments for assistants and doctors
- Explained disease and condition diagnoses, prognoses, and treatment options to pet and animal owners to provide information for decision-making concerning care.
Customer Care Specialist/ Shelter Team Lead
Cheyenne Animal Shelter
09.2021 - 11.2022
- Effectively coordinated and communicated with other departments regarding animal and patron information
- Assisted in creating and recording Standing Operating Procedures (SOPs)
- Maintained proficiency in PetPoint, Microsoft Office, and other administrative systems
- Wrote and adjusted work schedule for shelter staff
- Administered and maintained accountability for prescribed medication throughout the Cheyenne Animal Shelter
- Processed and recorded store transactions
- Counseled over 200 Cheyenne Animal Shelter patrons during the adoption process, while processing the appropriate paperwork in a timely manner
- Processed over 400 animal intakes including, stray surrenders, owner surrenders, seized custody intakes, transfers, and clinics ins
- Assisted in training new front desk staff in becoming proficient in day-to-day tasks and skills
- Successfully vaccinated and initially examined over 500 animals.
Reconnaissance Team Leader
United States Marine Corps
06.2011 - 11.2019
- Maintained accountability for an estimated 50 million dollars worth of gear and equipment
- Directly supervised 8 Reconnaissance Marines
- Tracked and monitored individual annual/fiscal requirements
- Successfully conducted operational tasks with outside agencies, both foreign and domestic
- Developed operational risk matrices for given tasks
- Created and recorded standing operating procedures for internal and external agencies
- Enforced rules and regulations set forth by the Uniformed Code of Military Justice and by the commanding officer
- Completed over 200 hours of medical training and live application.
Education
Front Range Community College
Skills
- Teamwork
- Critical thinking and decision making
- Capable of understanding, interpreting, and completing given tasks
- Effective Communication
- Patient Care
Timeline
Veterinarian Assistant
Yellowstone Animal Health Center
11.2022 - Current
Customer Care Specialist/ Shelter Team Lead
Cheyenne Animal Shelter
09.2021 - 11.2022
Reconnaissance Team Leader
United States Marine Corps
06.2011 - 11.2019
Front Range Community College
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