JOSHUA RIVERA

· Building Operations & Maintenance of Residential Properties -

· Preventive Maintenance Programs Direct the daily operation, maintenance, safety, and overall physical condition of a large residential/commercial property.

· Basic HVAC & Heating Systems - Troubleshoot and coordinate repairs involving plumbing, electrical, HVAC, heating, boilers, pumps, appliances, doors, locks, and other building systems.

· Boilers & Building Systems

· Emergency Response & Troubleshooting

· Vendor & Contractor Management - Coordinate vendors and contractors for repairs, renovations, inspections, and capital improvement projects.

· Staff Supervision & Scheduling - Supervised maintenance staff and assigned daily responsibilities

· Prepared apartments for new tenants by managing inspections, repairs, and cleaning to ensure readiness and satisfaction.

· Building Inspections

· Ensured fire and life-safety systems operated according to safety standards.

· Local Housing & Safety Compliance

· Tenant Relations

· Inventory & Supply Management - Monitor building supplies, tools, equipment, and maintenance inventory.

· Work Orders & Maintenance Records

· Snow Removal & Grounds Maintenance

· Capital Improvement Projects

· Budget & Expense Control

· Manage Payroll

· Direct the daily operation, maintenance, safety, and overall physical condition of a large residential/commercial property.

· Supervise maintenance personnel, porters, handymen, and outside contractors.

· Schedule and prioritize daily work orders, preventive maintenance, apartment repairs, and emergency calls.

· Inspect building systems and common areas regularly to identify maintenance and safety issues before they become major problems.

· Troubleshoot and coordinate repairs involving plumbing, electrical, HVAC, heating, boilers, pumps, appliances, doors, locks, and other building systems.

· Coordinate vendors and contractors for repairs, renovations, inspections, and capital improvement projects.

· Respond quickly to building emergencies, including leaks, flooding, heating failures, power issues, plumbing problems, and other urgent situations.

· Maintain clean, safe, and attractive hallways, lobbies, mechanical rooms, basements, grounds, and other common areas.

· Coordinated apartment turnovers, including inspections, repairs, painting, cleaning, and preparation for new occupants.

· Maintain accurate records of work orders, inspections, maintenance activities, equipment servicing, and building repairs.

· Communicate professionally with property management, owners, tenants, vendors, inspectors, and contractors.

· Ensure maintenance activities are performed according to applicable safety requirements and property policies.

· Assist management with maintenance planning, repair estimates, budgets, and long-term capital improvement needs.

· Managed day-to-day maintenance and operations of [number]-unit residential property.

Directed maintenance staff and outlined daily tasks.

· Responded to tenant maintenance requests and emergency situations.

· Performed hands-on repairs and troubleshooting involving plumbing, electrical, HVAC, appliances, doors, locks, and general building maintenance.

· Conducted routine inspections of apartments, common areas, mechanical rooms, and exterior areas.

• Coordinated contractors and outside service providers.

· Prepared apartments for new tenants and managed turnover work.

· Maintained building cleanliness, safety, and appearance.

· Assisted with inspections and ensured deficiencies were addressed promptly.

· Maintained maintenance logs, supply inventories, and work-order records.

· Managed building operations and supervised daily maintenance and building personnel.

· Maintained cleanliness and structural integrity of 60-unit building and four commercial stores, contributing to tenant comfort and safety.

· Performed preventive maintenance and minor emergency repairs such as painting, plastering, carpentry, plumbing, and electrical in common areas.

· Diagnosed mechanical systems, plumbing, electrical, and building-related problems.

· Coordinated contractors and monitored completion of repair work.

· Maintained tools, equipment, supplies, and maintenance areas.

· Responded to tenant concerns with prompt communication and effective solutions, enhancing tenant satisfaction and retention.

· Managed inventory control of building supplies and boiler oil delivery.

· Sort and package recyclable garbage in accordance with NYC guidelines.

· Building Operations & Maintenance of Residential Properties

· Preventive Maintenance Programs

· Basic HVAC & Heating Systems

· Basic Plumbing & Electrical repair

· Boilers & Building Systems

· Emergency Response & Troubleshooting

· Vendor & Contractor Management

· Staff Supervision & Scheduling

· Apartment Turnovers & Make-Ready

· Building Inspections

· Fire & Life-Safety Systems

Maintained compliance with local housing and safety regulations.

· Facilitated communication and maintained positive relationships with tenants to enhance resident satisfaction

· Inventory & Supply Management - Monitor building supplies, tools, equipment, and maintenance inventory.

· Work Orders & Maintenance Records

· Snow Removal and Grounds Maintenance

· Coordinated capital improvement projects to upgrade building facilities and enhance property value

· Oversaw budget and controlled expenses to ensure financial accountability