Hi, I’m
Joshua Rodriguez
New York,NY
Overview
6
years of professional experience
1
Certificate
5
years of post-secondary education
Work History
DocGoManhattan, New York
Bilingual Administrative Assistant
01.2022 - 01.2024
Job overview
- Greeting guests, patients, clients, and staff as they enter the company's different locations.
- Assisting guests, patients, and clients through the intake and discharge process.
- Registering guests into the company's system.
- Scan the QR code on the guest’s badge as they enter and leave the facility and bring any flagged guests to HERRC or DocGo Supervisor’s attention, promptly.
- Directing guests, patients, clients, and staff members to the correct resources and escorting them when necessary.
- Distributing meals, personal hygiene items, and other necessities
- Clean up after meal distribution and organize leftover food supplies
- Assisting guests, patients, and clients with various appointments.
- Entered patient information into database systems accurately and efficiently.
- Directed customer communication to appropriate department personnel.
- Responded effectively to sensitive inquiries or complaints.
- Greeted visitors and answered inquiries in both English and Spanish.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
VE GreenLight LLC.Manhattan, New York
Account Receivable
02.2022 - 06.2022
Job overview
- Created balance sheet for GreenLight LLC
- On Excel
- Created GreenLight LLC
- Budget on Excel
- Created financial statements in Excel.
Manhattan Business AcademyNew York, NY
Intern /Ambassadors
09.2018 - 06.2022
Job overview
- Assist staff with grading, filing reports, and creating bulletin boards
- Assisting staff with PTA meetings
- Assist MBA staff with open school and report card distribution.
LIVunLtdNew York, NY
Lifeguard
01.2021 - 01.2022
Job overview
- Supervising swimmers
- Spotting hazards and preventing accidents
- Advising on water safety
- Controlling unruly behavior
- Water Rescue
- Completed day-to-day duties accurately and efficiently.
- Watched over swimmers to respond quickly to distress situations.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Recognized swimmers in need of assistance and acted quickly.
- Filled out incident and accident reports and submitted to supervisor.
- Cleaned, brushed and vacuumed pool to keep clean.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Examined recreational equipment for signs of damage and potential safety risks.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Prepared detailed incident reports following accidents or other incidents.
- Educated patrons about safe swimming practices through public announcements.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Used radio and digital technology to stay in constant communication with other protective service workers.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Administered first aid and CPR in response to life-threatening situations.
- Assisted with orientation sessions for new lifeguards in training.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Maintained neat and clean pool area and clean water.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Monitored swimmers to ensure safety in the pool area.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Harlem GrownManhattan, New York
Counselor in Training
06.2018 - 08.2018
Job overview
- Working with children with social encounters
- Provided educational activities for children 6 - 15 years old
- Translate to Spanish-speaking children
- Assigned to experience the life of a counselor/ camper
- Engaged in workshops and trainings and trips to the camp
- Responded quickly and appropriately to any incidents or emergencies that may arise.
- Conducted continuing education programs, seminars and workshops and participated in professional development activities to offer added value to kids.
- Delivered set curriculum to team of campers to promote engaging and fun atmosphere.
- Enforced discipline and policies to protect safety of recreational activity participants.
- Organized and conducted recreational activities such as arts and crafts, sports, music, drama, swimming and hiking.
- Developed individualized plans of action for dealing with behavioral issues amongst different age groups.
Education
University At AlbanyAlbany, NY
from Cybersecurity
08.2022 - Current
Manhattan Business AcademyNew York, NY
High School Diploma
09.2018 - 06.2022
Skills
- Communication
- Presentation
- Proficient in Microsoft Office, PowerPoint, Excel, Word
- Bilingual
- Time Management
- Basic Graphic Design
- File Management
- Computer Proficiency
- Adaptive Learning
- Relationship Building
- Problem Solving/Critical Thinking
- Attention to Detail
- Customer Service
- Coding
Languages
Spanish
Native/ Bilingual
French
Elementary
Certification
- First Aid/CPR Certified
- AED Certificate
- Licensed Lifeguard
Affiliations
- Pan Caribbean Association
- Brother to Brother Club
- Afro Latin Club
- Weight Lifting Club
- Police Explorer
- High School Basketball JV - Varsity Team
- Business Club
Timeline
University At Albany
from Cybersecurity
08.2022 - Current
Account Receivable
VE GreenLight LLC.
02.2022 - 06.2022
Bilingual Administrative Assistant
DocGo
01.2022 - 01.2024
Lifeguard
LIVunLtd
01.2021 - 01.2022
Intern /Ambassadors
Manhattan Business Academy
09.2018 - 06.2022
Manhattan Business Academy
High School Diploma
09.2018 - 06.2022
Counselor in Training
Harlem Grown
06.2018 - 08.2018
Extracurricular Activities
- Basketball JV - Varsity team
- Police Explorer
- Business Club
- Design & Edit logos for local business
- Fashion Show