Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joshua Rodriguez

El Centro,California

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

1
1
Certification

Work History

Retail Sales Associate

Macy's
El Centro, CA
09.2021 - 01.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Order Fulfillment Associate

Macy's
El Centro, CA
09.2021 - 01.2022
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Trained new associates on basic and advanced shipment procedures.

Education

Associate of Arts - Psychology

Imperial Valley College
Imperial, CA
06.2024

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Handling
  • Flexible Schedule
  • Stocking and Receiving
  • Store maintenance
  • Fluent in Spanish
  • Reliable and Responsible
  • Ability to Lift 40 pounds

Certification

  • Certified Adult Mental Health First Aid, National Council for Mental Wellbeing - May 16, 2023

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Macy's
09.2021 - 01.2022

Order Fulfillment Associate

Macy's
09.2021 - 01.2022

Associate of Arts - Psychology

Imperial Valley College
Joshua Rodriguez