Joshua Roth
Crestwood,KY
Summary
Results-driven professional with extensive experience in culinary operations and team leadership. Skilled in training development and conflict resolution, consistently implementing process improvements that elevate team productivity and enhance customer service experiences.
Overview
1
1
Language
10
10
years of professional experience
Work History
Kitchen Evening Supervisor
Chick-fil-A
Jeffersontown, KY
03.2024 - Current
- Directed evening shift operations, ensuring streamlined workflow and effective staff coordination.
- Hired, trained and developed staff, evaluating performance and progress to fulfill nightly operations.
- Instructed new team members on established service standards and operational procedures.
- Trained, managed and motivated employees to promote professional skill development.
- Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
- Enforced compliance with health and safety regulations in food preparation activities.
- Administered inventory management to secure stock availability and quality control measures.
- Conducted performance evaluations to foster employee development and engagement.
- Implemented process improvements that increased team productivity and accelerated service speed.
- Coordinated team meetings to discuss operational changes or updates.
- Promoted teamwork and quality service through communication and coordination with other departments.
- Addressed disputes among staff to maintain team harmony and productivity. between employees in a professional manner.
- Monitored adherence to company policies among staff to ensure compliance and integrity. consistently among all staff members.
- Developed strategies that streamlined operations and enhanced workplace efficiency.
- Performed daily inspections of equipment to identify potential maintenance issues.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Teacher
Kayfield Academy
Louisville, KY
04.2022 - 03.2024
- Fostered a positive classroom environment through effective behavior management techniques.
- Provided individualized instruction to meet the needs of all students.
- Conducted assessments to evaluate student progress and adapt instruction accordingly.
- Collaborated with parents to support student academic and social growth.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Organized extracurricular activities to promote student engagement and teamwork.
Culinary/Service Professional
Olive Garden
Richmond, KY
03.2021 - 04.2022
- Provided friendly and efficient customer service, including greeting customers upon arrival and handling inquiries.
- resolved guest concerns professionally to improve overall dining experience
- trained team on front of house and back of house operations to ensure seamless service delivery
- analyzed customer feedback data to inform decisions that enhanced customer satisfaction
- Answered incoming calls from customers seeking help or advice about products.
- Prepared food items according to restaurant recipes and standards., coach team on proper procedure
Landscaper
Tropiscapes Landscaping
Tampa, FL
06.2019 - 02.2020
- Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
- Maintained plant health through watering, pruning, and fertilization techniques.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Worked with team members to achieve project goals to complete projects within set timelines.
Team Member
Chick-fil-A
Tampa, FL
03.2018 - 06.2019
Associate
Big R
Pontiac, IL
10.2016 - 06.2017
- Provided assistance to customers with inquiries and product selections to improve satisfaction and sales.
- Managed inventory levels to maintain consistent product availability for customers.
- Organized and stocked shelves with merchandise to enhance customer shopping experience.
- Arranged warehouse items for optimal storage and accessibility.
- managed register
Education
GED -
Florida College
Temple Terrace, FLSkills
- Shift management
- Staff management
- Training development
- Team coordination
- Inventory control
- Customer service
- Problem solving
- Conflict resolution
- Leadership
- Employee retention
Languages
Spanish
Limited
Accomplishments
- Guardian of the Brand, 2024, 2025, 2026
- Firefighter Recruit of the Year (volunteer at South Oldham FD)
Timeline
Kitchen Evening Supervisor
Chick-fil-A
03.2024 - Current
Teacher
Kayfield Academy
04.2022 - 03.2024
Culinary/Service Professional
Olive Garden
03.2021 - 04.2022
Landscaper
Tropiscapes Landscaping
06.2019 - 02.2020
Team Member
Chick-fil-A
03.2018 - 06.2019
Associate
Big R
10.2016 - 06.2017
GED -
Florida College