Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Operations Coordinator
Broadway National
06.2023 - Current
Provided direction and guidance to internal teams in order to achieve targets.
Reviewed and approved invoices and proposals, streamlining financial processes.
Strengthened relationships with existing accounts, leading client retention and satisfaction.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with area managers to evaluate needs and optimize operational plans.
National Account Executive
USPAY Corporate Group
01.2023 - 06.2023
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Efficiently resolved sales, service and account issues to maximize customer satisfaction.
Increased market penetration by growing brand awareness.
Developed sales strategy based on research of consumer buying trends and market conditions.
Assistant Director
Checkmate Lacrosse
10.2022 - 01.2023
Worked closely with management to provide effective assistance for specific aspects of business operations.
Trained and mentored new employees on industry practices and business operations.
Organize and book summer tournaments.(Hotel, Transportation) Arrange logistics, oversee money, and sell merchandise. Handle payroll and maintaining safety for both coaches and players.
Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
Sponsorship Intern
SponsorUnited
06.2020 - 09.2020
Attended professional and collegiate sporting events to collect venue advertising data for sport technology company to use for future branding
Conducted in-depth research on digital sponsorships through sanctioned professional and non professional websites and social media platforms.
Attended events to develop professional network of potential donors.
Strategized with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives.
Education
Bachelor of Science - Sports Management
SUNY College At Brockport
Brockport, NY
05.2022
Skills
Conflict Mediation
Project Lifecycles
Personnel Resource Allocation
Project Scheduling
MS office: Word, Excel, PowerPoint
IBM SPSS DATA analysis Software
Adobe Photoshop
Timeline
Operations Coordinator
Broadway National
06.2023 - Current
National Account Executive
USPAY Corporate Group
01.2023 - 06.2023
Assistant Director
Checkmate Lacrosse
10.2022 - 01.2023
Sponsorship Intern
SponsorUnited
06.2020 - 09.2020
Bachelor of Science - Sports Management
SUNY College At Brockport
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