Hi, I’m
JOSHUA RUMLEY
New Orleans,LA
Summary
Proven track record of enhancing food quality and customer satisfaction at Wingstop Restaurant, demonstrating strong attention to detail and efficient multitasking. Skilled in food presentation and safety, with a commitment to reliability, punctuality, and a results-driven approach. Achieved significant improvements in process efficiency and service standards.
Overview
11
years of professional experience
Work History
Wingstop Restaurant
FRY COOK/Customer Service Representative
03.2017 - 03.2018
Job overview
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
Chisesi Brothers Meats
Formulation Technician
02.2017 - 09.2017
Job overview
- Conducted risk assessments for each formulation project, identifying potential hazards and implementing appropriate safety measures.
- Collaborated with cross-functional teams to ensure successful product launches and meet project deadlines.
- Streamlined manufacturing processes for increased efficiency by optimizing formulations.
Restaurant Depot
Produce Associate
12.2015 - 12.2016
Job overview
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
Jimmy John's
Sandwich Artist
04.2015 - 09.2015
Job overview
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Lakeview Grocery
Cashier
04.2015 - 09.2015
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Magnolia Enterprises
Lobby Attendant
09.2011 - 08.2014
Job overview
- Monitored lobby activity and reported any suspicious behavior to hotel security, maintaining a safe environment for all visitors.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Assisted guests with luggage and other belongings, contributing to a seamless check-in experience.
- Organized the daily distribution of newspapers and other publications to guests'' rooms, providing timely access to important information.
SMG
Parking Attendant
09.2010 - 11.2011
Job overview
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Walmart
Floor Worker
01.2007 - 12.2007
Job overview
- Upheld company standards in personal appearance and work ethic; consistently punctual and reliable during scheduled shifts.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Safely operated equipment such as pallet jacks and forklifts, minimizing the risk of accidents or damage to merchandise.
- Collaborated with team members to complete daily tasks and achieve store goals.
Education
Delgado Community CollegeNew Orleans, LA
2012
FREDERICK A. DOUGLASS HIGH SCHOOL3820 St Claude Ave, New Orleans, LA 70117
High School Diploma
05.2008
Skills
- Reliability and punctuality
- Strong attention to detail
- Efficient multitasking
- Food presentation
Timeline
FRY COOK/Customer Service Representative
Wingstop Restaurant
03.2017 - 03.2018
Formulation Technician
Chisesi Brothers Meats
02.2017 - 09.2017
Produce Associate
Restaurant Depot
12.2015 - 12.2016
Sandwich Artist
Jimmy John's
04.2015 - 09.2015
Cashier
Lakeview Grocery
04.2015 - 09.2015
Lobby Attendant
Magnolia Enterprises
09.2011 - 08.2014
Parking Attendant
SMG
09.2010 - 11.2011
Floor Worker
Walmart
01.2007 - 12.2007
Delgado Community College
FREDERICK A. DOUGLASS HIGH SCHOOL
High School Diploma