Joshua Russell
Fair Oaks, TX,TX
Summary
Results-driven manager with expertise in team supervision, staff training, and operational efficiency whilst maintaining a positive work culture. Adept at resolving customer issues and fostering a positive and fun work culture to enhance overall satisfaction and productivity. Dedicated professional with a strong foundation in customer service and food safety. Proven ability to enhance service delivery and maintain high standards of quality in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Invited
Fair Oaks Ranch, TX
10.2025 - Current
- Prepared ingredients and maintained cleanliness to support kitchen operations.
- Assisted chefs with meal preparation, ensuring quality and presentation standards.
- Operated kitchen equipment efficiently while adhering to safety protocols.
- Collaborated with team members to streamline food service during peak hours.
- Monitored inventory levels and communicated needs to ensure timely restocking.
- Adapted quickly to changing menus and special requests from guests.
- Maintained compliance with health regulations and sanitation standards consistently.
- Contributed to team efforts by sharing knowledge of cooking techniques and best practices.
Manager
Whatabuger
Boerne, TX
11.2023 - 02.2026
- Supervised daily operations to ensure efficient service and adherence to quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management techniques to optimize stock levels and reduce waste.
- Conducted regular performance evaluations and provided constructive feedback to staff.
- Developed and maintained schedules to ensure adequate staffing during peak hours.
- Enforced health and safety regulations, ensuring compliance with company policies and local laws.
- Resolved customer complaints promptly, enhancing overall customer satisfaction ratings.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Manage interviewing and hiring to maintain labor and keep up with sales growth.
Gun Holster Craftsman
CYA Supply
Helotes, TX
10.2024 - 03.2025
- Maintained high standards of quality control throughout production processes to ensure product integrity.
- Collaborated with team members to streamline workflows, enhancing overall efficiency in project completion.
- Trained new employees on safety protocols, tool usage, and best practices for craftsmanship.
- Resolved technical issues with tools and equipment, ensuring uninterrupted workflow and productivity.
- Spearheaded creative problem-solving initiatives that resulted in innovative solutions for complex design challenges.
Team Lead
Boonie Pizza
Pipe Creek, TX
04.2023 - 11.2023
- Streamlined order processing systems, improving turnaround time for customer orders.
- Developed training materials for onboarding new staff, enhancing overall team effectiveness.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Design new pizza recipes and advertisement.
Education
High School Diploma -
Bandera High School
Bandera, TX05-2024
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Problem-solving
- Food safety knowledge
- Knife skills
- Staff training and development
- Staff management
Certification
- ServSafe and Servsafe Manager
Timeline
Line Cook
Invited
10.2025 - Current
Gun Holster Craftsman
CYA Supply
10.2024 - 03.2025
Manager
Whatabuger
11.2023 - 02.2026
Team Lead
Boonie Pizza
04.2023 - 11.2023
High School Diploma -
Bandera High School