Joshua Salta
Ocala,FL
Summary
Diligent professional with a robust background in managing operational workflows and leading teams to success. Proven expertise in maintaining high productivity levels while promptly resolving conflicts and fostering a positive work environment. Demonstrated ability to enhance team performance through effective leadership and strategic planning, ensuring seamless operations in fast-paced settings. Recognized for adaptability, problem-solving skills, and a proactive approach to meeting shifting demands, consistently delivering results that drive organizational success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Starbucks Shift Supervisor
Starbucks
Ocala, FL
03.2022 - 04.2026
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Train Newer Baristas to ensure they are following standard and they are ready when they get on their first shift on their own.
- Able to maintain and and run the busiest days with limited staff with efficiency and accuracy.
Fulfillment Specialist
Chewy
Ocala, FL
10.2021 - 02.2022
- Fulfill and organize orders to ensure customer delivery process is efficient and accurate.
- Streamlined operations and prioritized tasks, allowing work group to achieve amazing pick times.
- Create accurate shipping documentation for domestic shipments.
- Utilize Power Industrial Trucks, material handling equipment, safely and efficiently, to receive or transport product to storage and staging locations.
- Use the Movexx
Host
MALLORY HILL COUNTRY CLUB
The Villages, FL
06.2021 - 09.2021
- I worked as a host. Made sure that the customers sat in places that they are satisfied with. We made sure that during their stay they are satisfied and happy.
Host/Server Partner/To-go specialist
Red Robin
Ocala, FL
09.2020 - 06.2021
- Worked as a host, sat people down with an upbeat attitude, making sure the customers are happy and content where they are seating. Occasionally helping servers out when customers need anything.
- Worked as a Server Partner. Helped the servers make sure the right drinks and food items go to the tables properly. Making sure the servers are getting help whenever it is needed. Making sure guests are happy with their meal and everything is correct.
- Worked as a To-go specialist, worked on to go orders in house or online orders, being able to multi-task, helping server partners and hosts when needed. Making sure all food items and drinks are correct while giving out the right change or checking them out for the right prices. Making sure the customers are happy with their order and get their order at a good pace.
Education
Certificate of Completion Phlebotomy - Phlebotomy
Taylor College
Ocala, FL05-2020
High School Diploma -
Forest High School
Ocala, FL06-2015
Skills
- Cash handling
- Workplace safety
- Customer-oriented
- Training and mentoring
- Cash handling expertise
- Employee training
- Staff management
- Shift leadership
- Customer service management
- Creative problem solving
- Positive attitude
- Strong verbal and written communication
Accomplishments
- Achieved Food Safety Manager Certificate by completing the National Registry of Food Safety Professionals test.
Certification
- Driver's License
- Food Handler Certification
- Food Safety Certification
Languages
English
Tagalog
Timeline
Starbucks Shift Supervisor
Starbucks
03.2022 - 04.2026
Fulfillment Specialist
Chewy
10.2021 - 02.2022
Host
MALLORY HILL COUNTRY CLUB
06.2021 - 09.2021
Host/Server Partner/To-go specialist
Red Robin
09.2020 - 06.2021
Certificate of Completion Phlebotomy - Phlebotomy
Taylor College
High School Diploma -
Forest High School
Additional Information
- Authorized to work in the US for any employer
- Strong typing abilities 65 words per minute accurately.
- Outgoing and approachable personality, comfortable speaking and meeting new people.
- Optimistic, positive outlook on completing tasks and assigned responsibilities.
- Accustomed to working with diverse cultures and embracing new change.