Joshua Salzer
Saint Clair Shores,MI
Summary
Experience Certified FCA Sales Manager Efficient the following programs V Auto Dealertrak Oplogic Opiog Route One www. Automate Va Marketing strategies S Staff oversight Recruiting and Hiring Store display management Daliai Policies and procedures Financial goals Sales force training Relationship building Goal-oriented Excellent communication skills Issue resolution Sales solutions Upsell opportunities Client meetings C Coordinating paperwork quiring new customers Strategies and goals team leadership Event plan t planning Excellent negotiating tactics Compliance requirements Competitive product reviews Staff development/training Employee mentoring Account management Revenue retention C District Sales Coordinator - Think Merchant Services (Livonia, MI) February 2019- Current Responsible for self canvassing lead generation door to door Catering to business owners to sell money management services to the Wayne- Macomb County region Daily updates in CRM to track and manage account growth and deal management Prepared and filed financial statements such as balance sheets and income statements Installed, tested and serviced credit card processing systems, ensuring that they functioned correctly Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings Sales Manager - Bill Snethkamp CDJR (Highland Park, MI) December 2017 - February 2019 . Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction Inputted i information from customer calls and onsite sales visits into the company's system using oplogic Assisted in management of business operations by maintaining records and files, deals and inventory reports, and management of dealer preparing trades/ inventory purchases Submitting applications to arrange financing for prime and subprime customers advising salespeople of all stipulations required by lenders Responsible for closing all deals new and used as well as menus for all backend Pro products Worked overtime, including evenings and weekends, to achieve sales quotas and deliver working deals Ensured customer satisfaction by providing highest quality of vehicles by ensuring all inventory was cleaned properly and working correctly Recruited, interviewed and hired talented people offering experience and key selling capabilities to company Conducted job interviews, led employee performance evaluations with
Overview
4
4
years of professional experience
Work History
Owner/Operator Truck Driver
UNCICECREAMDETROIT
Warren , Michigan
06.2022 - Current
- Operation of vehicle with safety and skill to avoid accidents and delays.
- Inspection of vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Manage day-to-day business operations.
- Speaking will all customers firsthand regarding complaints, gathering all necessary information to make decisions and address issues.
- Demonstration of safe driving by following regulations and safety procedures, resulting in zero accidents.
- Invoicing, collected monies due and settle accounts with suppliers each day.
Senior Marketing and Sales Manager
KML GRAPHICS
Dublin , OHIO
03.2020 - Current
- Maintaining an expansive pipeline that catered to but not limited to automotive industry owners, dealer principals and general managers for the sell of direct mail and social media advertising 40k-200k pieces in order for increased traffic for a predetermined staffed event promotion.
- Directly negotiated all cost for advertising, overhead, and insurances for off an on-site events.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Worked quickly to immediately resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Created company plans to build brand awareness, sales pipelines and customer retention.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
- Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to enhance marketing campaign deployment.
- Organized events and product presentations related to automotive sales and service for dealership promotions.
- Forecasted sales and set successful policies to achieve sales objectives and related deadlines within timeframe.
- Instructed sales staff on cross-selling and up-selling techniques enabling increased net sales revenue.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Managed and motivated sales team every step of all deals to increase revenue.
- Directed work of team maintaining accurate sales, inventory and order documentation.
Timeline
Owner/Operator Truck Driver
UNCICECREAMDETROIT
06.2022 - Current
Senior Marketing and Sales Manager
KML GRAPHICS
03.2020 - Current